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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Jessica Lee Jessica Lee

Please only do your nails here if you have low expectations or want to leave the place with cuts/ injuries. 1. I did express mani and pedi last Friday as I was in a rush, I did not need to have removal done and they spent 2.5hrs on it 2. My nail tech was new and gave me cuts when filing my nail with a course file (this they were apologetic and waived my mani charge $18) 3. As one of my toe nail cracked, the nail tech suggested something like acrylic so that it does come off, and I agreed and paid for it. Guess what, my nail came off from the crack causing a wound now. I dialled to ask if they can do free removal for all my nails since i was unhappy with the experience. Yet they say there’s nothing they can do.

Kimberley Kimberley

Their Chinese lady boss. Very rude. Super rude. Their staff and services is good, just this women very rude. She injured my finger due to speed up for next customer. I told her is hurt she ignored and claim that is my own finger too dry. When I choose colour , she scolded me faster even she haven’t complete the previous step. Today again I witness myself she very rude to an Indian lady that looking for purchase a pedicure package. She speak Chinese said that if she don’t want buy other package we don’t sell pedicure only.

Qiqi ho Qiqi ho

I have been following my favourite manicurist here since 2018, and she never disappoints! Every time, her skill and creativity amaze me with the beautiful, intricate nail designs she creates. The quality of her work is exceptional, and my nails always look flawless. I come every month and am so happy with the affordable prices, which are much better than other places I’ve tried.

Xin Yi Xin Yi

Only visit this place if you are ok with spending for overpriced service. The price just for nail extensions alone is already $140 not inclusive of your chosen design. When asked staff how much is the design they dont even know how much to quote and kept saying to the staff that was asking for me about the design " idk $128 should be ok anything " so total would be $268 for just simple extensions with simple design. Went to level 4 just beside escalator they charged only $50 for extensions and $50 for design inclusive of charms. Attached photo is the design i enquired for.

Esme R Esme R

First-floor branch: Gel mani was fast but poorly filed, pls check for sharp edges before leaving. Technicians talking about me in Chinese, thinking I didn't understand. The look on her face when I said "thank you" said it all. Cheap, but the service is not good. They will push for membership/package.

Belinder Kaur Belinder Kaur

Honestly been coming here for years and service just keeps getting worse. They always make their customer wait for so long even with booking. Why taking so many booking then? Will definitely won't come back after my package ends.

Amelia Malik Amelia Malik

I rarely leave negative reviews, but if I could give zero stars, I would. The staff here are extremely rude and lack basic manners, especially Evon. When I asked her a simple question, she rolled her eyes at me. She openly spoke badly about me in Chinese to other customers in the shop, assuming I wouldn’t understand. Is this how you treat customers? I have been a customer since 2022, but after this experience, I will not be renewing my package. The service has gone from bad to worse, and this level of unprofessionalism is unacceptable.

Vannn IL Vannn IL

To Nimisski Management, I am writing to express my serious disappointment and concern regarding your recent promotional collaboration with a photography studio called “大师肖像”, which was marketed to your members as member benefit via whatsapp as a $200 portrait session. The entire experience turned out to be highly unpleasant and misleading. The actual photography process was rushed and poorly managed, while the majority of the time was spent waiting and being subjected to aggressive sales pressure. In the end, I was misled into spending a total of $1200 — far from the original $200 promotion that was advertised. More troubling is the fact that this studio has no Google presence, raising legitimate concerns about its credibility. It leads me to question whether Nimisski has a commission-based partnership with this studio, as the referral appears far from neutral or in good faith. As a long-time customer, I find it deeply unethical for a reputable fashion brand like Nimisski to associate with such dubious practices. You have not only lost my trust, but also risk damaging your brand by enabling this kind of manipulative sales tactic under the pretext of a “member benefit.” I sincerely urge your management to review this partnership immediately, and to take accountability for your role in this misleading promotion. At the very least, you owe your customers a clear explanation and commitment to ethical business conduct.

Grace Wang Grace Wang

Beautiful dresses, very friendly and helpful staff

Andrea Rodriguez Andrea Rodriguez

Beautiful pieces! I just purchased a jumpsuit here on my holiday in Singapore. The quality and fit is unmatched. Lynn helped me pick a perfect outfit. Definitely recommend!

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