Shop Reviews

If you're here with the expectations of the place serving conveyor belt sushi, you'll be fine. If you expect anything more, you're better off heading to a proper full service Japanese restaurant. Sushi is fresh, selection is wide, and prices are reasonable. Don't expect too much service, given that many things are either automated or self service. On the flip side, you don't have to speak to too many human beings throughout your dining journey. I really liked that the way they calculated the number of plates, the colors of the plates, and how they simply pass you a payment card after for you to close off the transaction on your own. The only problem I had though, was the noisy ordering tablet, making the music that it was making, promoting whatever it was promoting. Sure annoyed us quite a bit while we were having our meal time conversations.

So, this is definitely an experience and some people won't love that there is very little human interaction and more tech, but I liked it. Very efficient. Lots of variety. Some of the items were a 5, but overall I had to go with 4. Would have done a 4.5 if I could.

IMHO this Osaka import provides far higher price quality value than many. They utilize many technology - double conveyer belt system, self-ticketing, self-payment without compromising on the food quality and variety. And the long queue at the multiple outlets testify to its popularity. We particularly loved the salmon belly and the drilled mackerel sushi - at <$3 each is unbelievable! Pricer plate e.g. Salmon mountain at $5 is great with 5 salmon pieces done 5 different ways!

It’s my first time eating here and maybe the last time since the cockroach appeared in our plate, my husband didn’t see it before he was eating the second sushi in that plate, so he thought it should be came from the ceiling. We told the staff who shows no care, she said sorry and then disappeared immediately, like she didn’t mean it at all. I don’t know if they would do their hygiene work, but I really hope they would, because they did such a great job on sushi, it’s a shame that hygiene issues are driving people away.

Arrived about 7pm, had to wait about 40mins until our turn. We got our table faster than the expected. Food ordered was served quickly, food that was hot served hot and sushi and fish mostly fresh.

Casual Japanese dining. The food is good, but don’t expect anything fancy. It’s a fun experience with the food arriving directly at your table via tracks connected to the kitchen. There’s also a conveyor belt where you can pick and choose what you want. Great for kids.

I’ve eaten here several times over the years since they first opened. But I think it’s getting worse. I was lucky to get a seat immediately via the self service kiosk but Q started just after me with long wait. Nowadays the rice is so sticky it’s sticking onto the plate. The chawanmushi is poorly done. Last time it was silky smooth now it’s full of potholes and harder. The tempura in my sushi roll was stale, the skin was soft yet tough, which meant it was fried and sat around for a long time before being served. The dessert was disappointing too. Doesn’t look like the picture at all. It was very sad looking when served. There wasn’t anymore staff at the counter, all self service, not even wet tissue given. The seats were sticky too. And the kids around were banging the seats jumping about disturbing other customers but no staff reminded them to stop. I was having my meal being pushed and jerked repeatedly by the kid behind me (with oblivious parents too). One of the most disappointing meals I’ve had in sushiro.

I am a Sushiro fan. But my to go branch is the Tiong Bahru Plaza outlet, my first time to this at Shaw House. So happened I was in town and tried this. It has a different vibe all together, at TB there is more feel of human and human touch of friendliness and here- yes, the staff are definitely diligent in clearing the tables but it’s a all auto system- from taking your queue number, own wet napkin packet, to ownself usher to seek for the system’s designated table for you, and pay using self service. Basically it’s alright with me- it’s more like the exact Japanese culture- eat alone and self service all the way. Didn’t really like the assigned count seats facing the shops, though it’s back facing the shops- you dunno who eyeball u from behind so not much dining privacy. Food was served quick via conveyer. The same applies- place online touchscreen order or retrieve the dish you like from the belt. Didn’t understand how mayonnaise is on conveyor belt and not ordered from touchscreen system (TB has to order)- dun mayonnaise needs to be refrigerated? 🤔 anyway first time I didn’t dare to use those. The current promo new dishes are good, should try if u are like me who goes for new innovative dishes.

My friend in HkG cannotntry this brand because of long queues. I'm in Indonesia no need queue. We just landed to sg. Tired to flight in whole day. We just decided eat a simple food and nesrby the hotel. Try it for our first dinner. Have some different in every country tapi masih enak. Just wait for a several table within 10 mins. 2 person around S36. Tapi close around 9pm in this mall. Around this more a lot cafe or resort open until midnight or 3am.

Busier and smaller than orchard location. The service is slower. The fish soup uses left over sushi slice instead of left over salmon neck. Hand roll construction also different.