Darren Chiang
Tried to order using the app to redeem my birthday nuggets and use my points for a wrap, but unfortunately, neither went through. The ordering booth didn’t allow me to claim the items either, which made the process quite frustrating. Thankfully, I went to the counter and met Ganesh, the manager, who was extremely helpful and understanding. He kindly ensured I received both the wrap and nuggets, recognizing that the points had already been deducted. Really appreciate his excellent service and going the extra mile—thank you, Ganesh!