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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Jacky Jacky

Feel scammed, I bought this Fish Skin snacks at Irvins Somerset outlet for $9, but I later found out the exact same thing at Cold Storage cost only $6.60, the price before discount is only $7.90. Still cheaper than what this outlet is selling. I feel cheated for paying extra $$ but luckily I only buy 2 packets and a box of mix & match bundle. They should at least offer something else to make it special and different from the ones selling in supermarkets.

Joyce Torres Joyce Torres

There’s a wide selection of snacks in here and the staffs are helpful and attentive. A must visit when you’re around 313.

Joanne Lee Joanne Lee

Queue was fast to clear. Hubby has higher expectations after having to queue though. Egg tart - 3/5… felt underwhelming. Would be nicer if was warm instead of icy cold for both custard and flaky pastry parts. The Kagoshima style pork cartilage in fish soup was nice overall :) Full marks for this. Signature char siew - 4/5. Good cut of meat with a balance of meat and fats. Will be better if it is less sweet. Mala chicken noodles - 4/5. Nice broth etc. Harder to finish as an entire bowl though. Wanton noodles - 3/5. Soup to go with the noodles has depth and taste but the noodles itself was sad in terms of taste, texture and temperature. Wantons were nice though. Beverages - we had lemon barley, milk tea and coffee. Alright.

Ellice Lew Ellice Lew

Authentic Hong Kong Cha Chan Teng. The 3 eyes pork chop is yum yum! The 3 eggs is cute and yummy. Their bun is crispy and fragrances. Their drink coconut with jelly tastes good too. Overall very satisfying with this meal! Thank you and keep up the tasteful foods. If you like canto pop music, you can enjoy here too.

Angie Chng Angie Chng

Like the food here. The braised pork was very scrumptious and flavourful. The yuanyang was nice too, milk, coffee, tea content of right mixture. Service was good and attentive. A nice place to have a meal. Plus, you can redeem free parking at Heeren. Post your meal in your IG and get a free bun with kaya.

Noir Opal Noir Opal

Trying their signatures for the first time. Love their char siew & the accompanying chili. The noodles are great too. Springy noodles & generous portion of vegetables, served tog with a bowl of soup. The toasted bun is served last - condensed milk with butter - so sinful but so good! Will come back again for the noodles & char siew for sure. Pls try if near by.

Eççy Abla Eççy Abla

i was a bit confused with the place, but when i arrived the workers are super super noce and helpful! the price worth it as well not too expensive. Definitely 10000000⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ for the services! i’d love to coming back here❤️

stellal7099 Lee stellal7099 Lee

The staff member, a Malay man wearing glasses and a black t-shirt, was impatient and made it difficult to browse the shelves. The manager repeatedly pressured us to checkout quickly, preventing my family from adding more items to our cart. The junior staff are patient and helpful, but not the senior staff. Also, I find it unprofessional that he keeps playing loud music while stocking the shelves. The other senior staff are fine, but the one with glasses got angry when a junior staff politely assisted another customer. If your team members really show negative towards junior staff means this company does not respect everyone. Furthermore, my family members have difficulty communicating, and we couldn't hear our conversations due to the loud music played by a senior. The loud music made us feel very uncomfortable and agitated. Additionally, there appear to be supply chain management issues. Many returning customers are unable to make purchases due to insufficient stock, with products seemingly being prioritized for retail shops. It's also very disappointing to see a lack of product offerings for customers. After we left the location the managers keep complaint in mother tongue that customer are so cheapskate and acting like his best salesman of the year.

Flo G Flo G

Had a very pleasant shopping experience at this conveniently located Orchard Gateway store! Came by to get some often requested gifts for friends from overseas. Small kiosk, efficient and friendly service by 2 cheerful staff. Got the new truffle potato chips for friends to try! Also at more wallet friendly price. Tempted by the very presentable Dangerously addictive gift set though a little bulky for travel. Definitely coming back to this outlet again!

Babe Angel Babe Angel

Love to eat Irvins salted egg fish skins. Crispy, fresh and delicious. Highly recommend 👍 …

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