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I love my current dentist alot but the incident with the clinic staff that happened today angered me so much I had to leave a feedback here. I had WA the staff at 10:35am to ask whether current patient is on time or I should head in later (since the last appt had me waiting 15mins past appt time), and the staff replied immediately, without bothering to check with the dentist, that I can come in on time. So I reached at 10:48am, not wanting to be late. And then proceeded to waste my time waiting until 11:25am to see my dentist. I felt my time was disrespected as a paying customer. I wasn’t even angry when I was expecting a delay but to make me come in on time just to wait when I could have ran errands during the delay, was unacceptable. I have been with my dentist before being here at Omni, and appts were usually on time or 5mins late at most. So to be made to wait more than 20mins at a private dental clinic is atrocious to me.