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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Warren Ong Warren Ong

One of the better managed Yakun outlet with food prepared with care, attention to detail and staff are friendly. Breakfast ordered was delicious and coffee was really good too! Overall, nice outlet, just that space is a little too cramp.

Mel Ng Mel Ng

Ordered 2 plates of chicken rendang toast and 1 durian toast. Chicken rendang meat came cold, with some pieces looking pink. Durian toast tasted sour which was a bit odd. Wrote in to feedback but there was no reply.

Chloe K Chloe K

This review is unsolicited but I super enjoyed my second session here!! This time round I wasn’t feeling too well and they were very gentle and careful in moving my head and yet performing an excellent task of releasing my head and shoulder tension, on top of the facial treatment. I will highly recommend anyone to come here!

Trường Nguyễn Trường Nguyễn

Coffee H99 is such a cozy and welcoming place to relax. The staff are friendly and provide excellent service, always making customers feel comfortable. The drinks are delicious, especially their coffee which tastes rich and well-balanced. The atmosphere is calm and perfect for chatting or working. Overall, it’s a great spot to enjoy quality drinks and great service.

sofia haziqah sofia haziqah

I never had a head spa before and my first experience here was AMAZING! I had Tina for this session and she has the most amazing skills. The way she massaged my head and my shoulders is so relaxing - made me feel like i was on cloud 9! Highly reccomend to come here (espc after work) and you'll be blown away! Thank you The Head Spa and Tina for the incredible service!!!

Jessi T Jessi T

Had a very enjoyable experience at H99. I opted for the most expensive session at $65 which also comes with a facial massage. To be honest, I really enjoyed the facial massage more and felt very relaxed at the end of the session. It's very low frills, but the service is excellent and even though it's a shared space, I don't really feel that it's very noisy during my session. Would definitely book this experience again if I have the time to do so!

Katerina Wise Katerina Wise

I booked the $65 one-hour hair spa/head spa. The therapist herself was good with a gentle touch, and the massage was nice overall, but the experience was let down by the ambience and finishing touches. The salon is one open unit with only curtains for partitions, so you can clearly hear everyone else’s treatments. It’s hard to relax with a face and head massage while someone nearby is having their hair blow-dried. On top of that, the atmosphere felt chaotic—staff were rushing around, talking loudly, and the overall vibe was more stressful than calming. The beds, linens, and basins also didn’t feel very clean, which made it difficult to fully relax. After the treatment, all the products were rinsed off, leaving my skin dry. No moisturizer or sunscreen was provided, which would have been a simple but important finishing step. When they dried my hair, there was no styling at all. I mentioned my hair was naturally curly, but they were drying it straight, and when I pointed it out, they just finger-curled it, leaving it frizzy and unkempt. I had to go home and restyle it myself. Overall, the treatment itself was decent, but the ambience, cleanliness, lack of aftercare, and poor hair drying made the experience underwhelming.

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