Shop Reviews

A color that becomes more beautiful as it fades.

The optometrist was very experience and patience with us despite we are there to redeem our giveaway glasses.. He recommended me and my mum with the glasses that suits us and we love the end product of it.. most important they have a lot of glasses to choose from so you will definitely find the one that suits you..

I had a very good experience with Visual Mass. They had their 1-1 promotion and I find it very value for money as compared to other stores. Despite their limited collection (in which I find it all very nice to wear), just had to find some time that to try out what fits you the most. Optician in store was very helpful too in which we had to change the prescription even after getting the specs. Will definitely come back again.

Been going back to this shop ever since 2017 where they were held at Artbox, only flaw I had with them would be the micro cloth they provide now isn't as effective as it was. Been using the same micro cloth given to me previously that includes a micro screw to tighten the frame as well. Other than that, customer service is still awesome :)

Went back to Visual Mass to have my spectacle frame serviced. The experience was like the 1st time - Assuring, pleasant n nice! My go-to Optical Shop. Highly recommended. Keep up the good work, Jerald!

I visited VisualMass and had an outstanding experience that exceeded all expectations. The quality of their spectacles is truly top-notch, and I couldn't be happier with my purchase. What impressed me the most was the exceptional level of responsiveness and friendliness displayed by the staff. From the moment I stepped into the store, they went above and beyond to assist me in finding the perfect pair of spectacles that suited my style and needs. The staff members were extremely knowledgeable about their products and guided me through the entire process with great patience and expertise. They listened attentively to my preferences and provided valuable recommendations, making the selection process effortless and enjoyable. Not only were they attentive, but their friendly demeanor created a warm and welcoming atmosphere. It felt like I was among friends who genuinely cared about my satisfaction. They took the time to address all my questions and concerns, ensuring that I left the store completely satisfied with my purchase. I highly recommend VisualMass to anyone in search of premium quality spectacles and exceptional customer service. Their staff's responsiveness and friendliness truly set them apart from other establishments. I will definitely be returning for all my future eyewear needs! Overall Rating: ⭐⭐⭐⭐⭐ :D:D:D

bought a few specs here already and they all look good. optometrists also are quite experienced even the younger ones! happy for the service.

Stumbled upon this gem in my search for a lens cleaning cloth as my glasses had become smeared from trying on multiple clothes and i had forgotten to bring one out with me. They happened to be running an attractive 1-for-1 promo on frames and lenses at the moment. The founder, Jerial and his sister, Jacintha, provided superb service and helped me find the perfect pair of titanium frames that are so lightweight, I can barely feel the glasses on my nose. Jerial also shared that his shop had been around for 7 years (a sister outlet, K+, just opened last year at centrepoint) and he had started this place with a vision to provide affordable and trendy eyewear. My glasses were ready for collection after 2 days (such fast turnaround! 😍), and I brought my dad back to avail of the 2nd pair in the 1-for-1 promo. He required progressive lenses and hence made a small top up for the lenses (mine were for myopia only). He was very pleased with it as well. 👍🏻

Glasses that lasts, great lightweight designs. Got my pair of glasses (Brody) in 2017, was comfy and just the right fit. Frame gave way when my kid sat on it this year but I was still able to reuse the lens as the frame was still available! Tapping on the 1-1 promo, I made another pair (pepper), super lightweight and flattering, tho the optometrist made a mistake with the astig power, they were quick to rectify it.

This small optical shop tucked away in the basement of Orchard Gateway was a rare find. Although they had a small range of spectacles from Korea, prices were affordable and the staff were friendly and helpful. We managed to purchase two prescription glasses for SGD55 during a clearance sale.