Shop Reviews

Went here on our first night of Singapore. Even though it's night Orchard Road is so alive. We ate our first meal at Isetan, so glad that it has food court with lots of choices to satisfy our taste buds. We also ate the famous ice cream sandwich!

A great place for your supermarket needs especially if you wanna stock up Japanese products. The supermarket boasts of a fantastic bakery that seems to have people queuing all the time. It must be good, if people are making a beeline to purchase. Great location, fantastic range of groceries and fresh products. Take a look at the attached pictures. The range of fresh produce (just look at those chrysanthemum flowers / purple cauliflowers , wow) specially flown in from Japan is mind boggling. The supermarket is popular and was very crowded atleast at the time of my visit. This is a speciality supermarket where you will find a lot of stuff not available elsewhere. Definitely worth your time if you would like to shop here.

Bought Epitex SLEEPTEC Embrace Firm Queen Mattress and been Delivered on 8 Sept.'25 .It's 3 months for Hubby to Sleep soundly + Rejuvenate 1'self .Fresh to start a Brand New Day the Morning after. Thanks Epitex Local Brand 28 years and Moving Forwards for All Concern .Pockected Coils with Encasement =No-Partner Disturbance for Us.

Quality seafood and raw fish sushi and sashimi, served conveyor belt style. To ensure freshness, it claims that whatever goes on the conveyor belt only travels 350m, and gets disposed after (seems a tad wasteful though). For those who aren’t keen on what’s offered on the conveyor belt, you can order what you want and it’s served straight to you via the express belt. Overall legit experience since the chain hails from Japan. Their limited dishes - snow crab when I visited - are worth trying.

Wow 🤩 this mall is packed with people 😍 and for good reason too! Accompanied my mum as an Isetan platinum member plus one for a private member sale and was blown away by the variety of goods and cut-down prices on display 🤩 The overall atmosphere and interior made me feel like I was in Sydney on Pitt Street again and I love it! If my mum gave this sales event a nod, you’ll probably find something that you may need or like here too 👍🏻👍🏻

I was at the Taiyaki store at the Isetan basement supermarket. It was around 8pm so I asked the auntie if the taiyaki sitting there is still fresh. She wouldn’t get the baker to make a new one, so she told me it was still warm. It was obviously a lie. My child bit into it and it was cold, and the cheese had already hardened. I confronted her about it and she still had the audacity to insist that it is warm, after she had touched it again. I went straight to the Japanese store owner and, to my disbelief, he tossed the half eaten taiyaki back into the maker to heat it up. Does Isetan really not have any sense of food safety and hygiene? First a liar, then a dirty baker. PSA: Save your $6 and go to Takashimaya instead. It is made to order there for <$4.

Very bad experience today (24-12-2025)…bought a gift and after going home realised that there is no merchandise inside the box. They did not even bother to put any notice there or perhaps trying to cheat customers by selling empty boxes.. Cashier which is an old lady also did not acted professionally and did not give any receipt. Cannot imagine this is run by Japanese. All customers should take extra precautions when shopping in this place!!!

It was really big with a wide array of clothes for both women and men. There were also swiss army knives. You can also buy luggage and many other stuff here. There are rly a lot of different stuff here.

I recently bought a pair of golf shoes from Isetan Scotts, and it reminded me how much I still enjoy shopping at a physical store. Nowadays, it’s getting harder to find well-stocked stores — most things are online — but I still prefer being able to see, touch, and try the shoes before buying. The staff at Isetan were friendly and helpful, and I managed to find the perfect pair that fits comfortably. Sometimes, the feeling of walking out with a product you’ve personally tested is something online shopping can’t replace.

I was really disappointed with the second box — taiyaki all uncooked. Totally unacceptable, especially after buying 6 just to get the free one! On top of that, the promoter had such a bad attitude — didn’t even say sorry when I returned the uncooked taiyaki. Talked to me like I was the problem. I've no idea what did she say to the taiyaki stall owner, what I've got in return was a box of 6 "recooked" taiyaki, not even a fresh patch! Disappointed with the quality of Japanese snacks!