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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Daniel Sin Daniel Sin

Wonderful shopping experience with Prada boutique at Paragon Orchard. Staff is extremely friendly and attention to details, quick to understand your needs and bring out product per your preference, boutique is not crowded which is good and you have all the free space to view other items on display.

Isa Charm Isa Charm

Too many staffs in the shop and all are useless, service knowledge is subpar. Prada should re-look to hire and equipped staff with knowledge on Prada’s material, quality and after use issues.

Flintzel Diao Flintzel Diao

I just purchased my first ever Prada bag and Ms. Joo Joo and Sir Rolando really helped me and assisted me. Very friendly and very reliable . 😊 …

Marni Sanjiman Marni Sanjiman

Had an excellent experience with Spenser at Prada Paragon Orchard. I bought a pair of shoes and needed to exchange them for a slightly bigger size. I understood the condition had to be original, and there were a few minor marks from trying them at home a couple of times. Spenser was very understanding and reassured me to bring them in, saying there’s no point keeping something that hurts my feet — especially since the rest of the shoes were in perfect condition. When I arrived, Spenser was busy but immediately got his colleague to assist me. Everyone in the store was super friendly, warm, and attentive, which made the whole process really smooth. The new pair fits perfectly, and I really appreciate the effort and service that made this exchange so easy. Thank you, Spenser and team!

Karen Lim Karen Lim

It is a very good cordial invitation to view the new collection and designs from Prada Patgon by Ms Gemma who is a manager. A very lively personality woman who provides service excellence to her clients on dressing them up to the style, I am so happy and feel blessed to have a great sales person who builds such great relationship with me... and anybody who wishes to look for iconic timeless stuff in Prada should ask for her...love her remarkable service and great patience with me

Jing Jie Ng Jing Jie Ng

The Dutch Baby Pancake was a unique item off the menu. The fluffy pancake was served with Parma Ham which paired well. The cheese fries were a delight. The squid ink aioli was a special condiment which went well with the shoestring fries. A nice cafe to spend an afternoon in.

Jamie Wong Jamie Wong

I had a wonderful experience at this restaurant thanks to Miss Hailey’s outstanding service. From the moment we walked in, she greeted us warmly and made sure we felt welcome. Throughout the meal, she was attentive without being intrusive, checking in at just the right moments. Miss Hailey was knowledgeable about the menu, gave great recommendations, and made sure any special requests were handled smoothly. Her friendly attitude and genuine care really elevated our dining experience. Thank you, Miss Hailey, for making our visit so pleasant — we’ll definitely be back!❤️

kim thao kieu kim thao kieu

recently visited The Providore and had a really pleasant experience overall. The atmosphere was warm, stylish, and inviting — perfect for a relaxed brunch or casual meeting. The café has a clean, modern aesthetic with plenty of natural light and a calm vibe that makes it easy to unwind. The food was fresh and beautifully presented. I ordered the all-day breakfast and a flat white, both of which were delicious. The ingredients tasted high-quality and thoughtfully sourced, which really fits with Providore’s focus on artisanal and wholesome dining. The coffee was smooth and well-balanced — definitely one of the better cups I’ve had in a café setting. Service was attentive and friendly without being intrusive. Staff were quick to clear tables and check in occasionally, which made the experience even more enjoyable. Prices are on the slightly higher side, but given the quality, it feels justified.

EveC EveC

Love this restaurant and conveniently located just in front of escalator leading up to Level 2 from the street. Serve contemporary menu. Ideal place to have a coffee, light bites or full meal. Ambience good for gathering or to chill. They occupied various shoplots across a corridor. Have outdoor seating (partially sheltered) as well.

We When We When

Coffee was good however the sandwich had so much butter I wanted to throw up. They buttered thick slabs on both sides making my stomach really upset afterwards I couldn’t stomach it. Waiter didn’t even help or anything when told and didn’t even get water until after the meal.

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