38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Syahirah Azhar Syahirah Azhar

Very disappointed. Prior to booking the appointment, i sent them the design i wanted which i also state that i wanted it to be done with an airbrush machine. They assured me that it is doable. To my surprise, when doing the design, they didnt use an airbrush machine. As a matter of fact, they dont have one. The nails didnt come out to what i wanted. I would have chosen another design if they told me they couldnt execute with the machine. Extremely disappointed.

jean marie shanthi Alagu jean marie shanthi Alagu

I go to different manicure and pedicure places to try their services. Mine is just a basic mani and pedi and I don’t like gel or nail polish. I just like to keep my nails clean and cuticles trimmed. I check out the expertise and hygiene standards of the places I visit. Nail Palace does a great job by far! Lublin does an excellent mani and pedi!✌🏼They are very professional though they like all the other places do a hard sale of their packages. I just don’t believe in tying up $300-$1000 in packages anywhere. Life is too short!🥳

Celyn Zhenyi Celyn Zhenyi

Nicole and Yippy are very friendly and passionate manicurists who makes me feel at ease. They did the nails meticulously and had really good attitude. Both of them answered my questions patiently and treated their work responsibly. Besides they worked with high efficiency. They have excellent work attitude. Highly recommended!!!

Clare Skinner Clare Skinner

Very disappointing experience. I had 3 staff doing my hands and feet at the same time which made it feel very rushed and not relaxing. There was far too much attempted upselling - I understand the business model but I was pressured excessively to purchase more treatments throughout the service - spa treatment, massage, nail repair, pedicure - to the point that it became awkward and unpleasant. I was not told that the type of gel that I wanted cost an extra $38x2 (hands and feet) until they had already started applying it. Most of the application was good however on one hand the nails at the end were dented and on the other they were not properly applied to the ends of the nails. I contacted them by WhatsApp and was offered a $10 refund. As the total charge was well over $200 I think this was a terrible attempt at consolation. I will never go to any branch of Nail Palace again and I really would NOT recommend this salon.

Valérie Wetterwald Valérie Wetterwald

Lubin And Kev are very kind and meticulous. We love our nails thank you so much

Vera Chia Vera Chia

Lubin did an amazing job on my gel manicure, super precise and exactly how I wanted it. She was friendly and made the experience wonderful :)

Jamie M Jamie M

Jess did an amazing job with my manicure! She was careful, detailed, and really made sure the shape and finish were perfect. The whole experience was relaxing and my nails look great. Highly recommend her service!

carmella isabelle carmella isabelle

Great time at this nail salon. Was rushing and decided to squeeze in a nail. Service staff Lubin was knowledgeable and explained carefully the packages that were available and not come across as pressurising. Highly recommended.

Aria Magadia Aria Magadia

I've been going to this salon for months and I've been very happy with their services. Special thanks to my regular nail techs Yippy and Jess for their nail care advice and great attention to detail. 😊 …

Venkata Sri Lakshmi Kandula Venkata Sri Lakshmi Kandula

Enjoyed the service from Yippy, she was very gentle with my nails, especially since they are short. A lot of options to choose from and got a katseye nail. Love how it looks on my nails😍

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops