See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Anastasia Lim
Feedback for Berry Duncan – Boarding Gate, Paragon Outlet Berry has consistently been my number one sales gentleman at the Paragon outlet. He is always polite, knowledgeable, and genuinely helpful in guiding me to purchase the right quality products. His customer service is truly outstanding — a solid 5-star experience every time. I deeply appreciate his professionalism and attention to detail. 🌟🌟🌟🌟🌟
Sakilah Karim
I have a good experience shopping at paragon boarding gate/planet traveller and Mr Mun Hin was helpful to assist me with my enquiries and travelling needs . Other staff in stores, the malay lady cashier and mr nigel, all were friendly and gave an excellent customer service.
R. Ang
Visited the Paragon outlet, Barry was very helpful and patient. My birthday details were missing from my membership account, he helped to edit it so I can enjoy a 20% birthday discount. Thank you for making the shopping experience a pleasant one.
Fay H
Friendly and attentive staff, very nice shopping experience, especially Barry thank you for going the extra mile to help me find what I was looking for!
Rabbit
Great service at Boarding Gate! Mun Hin went the extra mile to help us find the luggage we needed and even helped wipe it clean. Very friendly and professional and really enhanced the entire shopping experience.
Santosi Buvaneswarran
Store is huge with many options available! Duncan was helpful in securing the particular iteml that we needed that wasn’t available in his outlet at a neighbouring store so that we could rush over and grab it, as we were on a time crunch! Thank you for your great service!
Stacey Chin
Duncan is an affable, helpful and well-informed staff from The Planet Traveller! Thanks so much for your tips on how to clean and maintain my newly purchased bag! 🤗👍 …
Pretty Dank
Lemon's service was great, very chirpy and very helpful. Informed staff and helped with my purchase for my bags 🤩 Thanks again for the service and hope you'll read this!
Lim Puay Sian
I had a fantastic experience with Lemon Lee from Boarding Gate @ Paragon He was incredibly knowledgeable, patient, and attentive throughout the entire process. His professionalism and friendly attitude made everything smooth and stress-free. I truly appreciated his honest guidance and dedication to helping me find exactly what I needed. Highly recommended!
Arianne Tan
Many many thanks for Lemon and Nigel for helping me rush out the engraving :”) Appreciate it loads!
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