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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Ri yana Ri yana

I love coming to Lush Store, the smell is always nice, you can actually smell it even before you saw the signboard! The products are of good quality and worth to buy, Thank you Hasyi for patiently assisting us , love to comeback again sometime 💚 …

Sofhie Sorfina Sofhie Sorfina

Today I've visited Lush Wisma Atria for the 1st time as a buying customer. I was greeted by a cheerful and sweet sales staff named Linda. I showed her some of the products I wanted to try before purchasing and she showed me and explained about the ingredients and benefits. When she asked me what makes me want to buy Lush products, I told her it's because I read the news about the 1 day closure of all Lush outlets in UK a few days ago and the reason behind it. I said I was moved 🥲 and decided to show my support even in Singapore. I asked for a sample face mask which will help will my dry skin and she gladly handed me one and a lip scrub sample, wow bonus! 😉. As she was packing and doing the cashiering she briefly explained to me Lush core values. It was truly an enjoyable shopping experience, and to be served by Linda is like icing on the cake. Rest assured I will return again to Lush Wisma. 😊👍

Amy Sen Amy Sen

Good experience shopping here! Staff are so kind and helpful, a big thank you and much love to Jess and Linda!!! 🥰 Was kindly told about the Black Friday sale so I splurged a little and bought the Super Milk hair primer, and got a free Sticky Dates Body Lotion (which I LOVE !!!) 2 FOR 1!!! Much love, will definitely be back again ☺️☺️😍

Christina Lie Christina Lie

Visited this Lush outlets with my boyfriend to get some bathbombs for our trips, attended by Linda who was really friendly and helpful while we are choosing the different types of bathbomb available. She was attentive and provide explanation and reccomendation for the type of scent that we wanted and helps us to pick a few selection that might be to our likings. We would like to comment on her extremely warm and friendly personality and good customer service. Left the shop with 3 bathbombs , happy customers. Thank you very much for making our day

bea marinas bea marinas

big ups to jess/jas for helping us out and introducing the lush’s body mists to us! love her friendliness & warmth. we visited at around 9pm+ and her energy was still very high patiently explaining and walking us through the products🩷 thank you for the samples, will def drop a visit and get some stuff next time!

Elle Elle

this is one of the places we like to get our bread from! some of our favourites are the donuts, pork floss and sausage bun. they also have new collections of bread and cakes that are delicious and interesting every few months. the staff are always very quick and efficient as well. we would definitely recommend coming here for your bread!

S T (Sunny) S T (Sunny)

I've never encountered anything like it: a pork floss bread with a distinct soapy taste. This was a first, as I've never experienced this at other outlets. The entire family agreed – it was undeniably soapy.

Jayden Woo Jayden Woo

This restaurant truly meets the standards of fine dining. The menu offers a diverse selection, with each dish delivering on taste, presentation, and creativity. The service and ambiance were equally impressive, fully living up to our expectations. The attentive waitstaff ensured that our tea cups and teapot were never empty. As it was my wife's birthday, we brought a cake to celebrate. The restaurant went the extra mile by presenting the cake on a beautiful plate (see picture) and even surprised us with complimentary longevity buns.

Ayylmao Ayylmao

Food was really really good. First time really trying Shanghai food and it's really unique. Feels like home cooked food. Love the fried rice cake, jellyfish, and the fish soup 👍🏻 Service was not the best. Didn't feel a warm welcome and wasn't given attention at all times. Had to ask a few times to order food and wait very long for their response after a request was made. Maybe it's cuz we dined in the private room. They didn't introduce the dish also when they served.

Bernard Bernard

Ordered only 3 dishes… Stir-Fried Noodle with Scallion Oil (Wow-balanced in terms of Noodle texture and flavours), Vegetarian Goose (Great meatless bite!) and their Braised Pork Belly In The Claypot (Pork Belly were braised almost perfectly - Soft & Tender, but not flavourful enough.. maybe lack in time of seasoning due to many orders for this dish, sauce was savoury and tasty enough - Not too Salty). We would have ordered more dishes if not for their lukewarm reception and service. Had to wave for minutes and then finally call out loudly just to get our order taken, not to mention about service after that, even though they had amber service staffs (They had time to talk to each other and not bothered to attend to customers’ waving for their attention). They were fastest to notice us when we walked to the cashier… but no ‘Thank You’ or any words after payment. Hope they can improve their level of service so that other customers will not complain.

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