Shop Reviews

I had super great experience with their Instagram Live, such a reliable shop ! I humble to say that this is my first C bag and eye it very quickly as it has a superb condition. Their team are super nice and friendly. Pick up was smooth too. Happy purchase.

After visiting a few different stores in search of a specific item, the Cartier Love Bracelet, we were fortunate enough to stumble across First Luxury. From the moment we walked in, the service was outstanding. Keith, our sales associate, was incredibly patient and attentive. He took the time to bring out three different versions of the bracelet for me to try on, ensuring I had all the options to find the perfect fit. Keith's knowledge of the product and his commitment to helping us find exactly what we were looking for made the experience truly enjoyable. I highly recommend First Luxury to anyone in search of a luxury item, and I’ll definitely be returning for future purchases!

I have been using their services for years. Sold many items before from this shop before. They are very professional and transparent about everything. Jasmine is very helpful and all my transactions with her have gone very smoothly.

Knowledgeable & Honest Assessment: The staff didn't just glance at my goods. They took the time to examine each piece, knew their brands, and market value. They were honest about what would sell and what wouldn't, and gave a realistic price estimate

This is my first visit to First Luxury to sell my bag. Jasmine and her colleagues are professional, patient and experienced. Most importantly I feel most comfortable being there. After careful examination, Jasmine confirmed the bag was never used and the bag and leather in pristine condition agreed and advised the item will not be on display in-store instead it will be sold on the First Luxury website. Still undecided about giving up my bag, I was comfortable to leave my bag overnight in the store and went back the next day. Seeing I couldn't part with it, Jasmine, ready to submit for consignment, advised me to take the bag home and reconsider. I paid a premium to acquire this bag, and finally informed Jasmine I couldn't part with it now. Whilst the sale didnt proceed, Jasmine and her collagues left a good and lasting impression. I would choose First Luxury knowing the item is in careful hands if it is returned to me unsold. I would return to deal with them and highly recommend to serious sellers looking for stress and worry free sale and buyers looking for unique and genuine pieces.

Ordered through the screen. Not even acknowledged by the working staff. One was hiding behind doing nothing and the other slowly washed all the blenders. Waited extra long time to finally get my drinks. Not hello no goodbye no thanks from the staff.

Its not good that there is only one staff present at times when its busy. Its not about the speed but more of why one person has to bear the brunt of many orders, please consider your staff.

Have been a great supporter of boost all these years but i really had an unpleasant experience with this outlet (: its my first time that my drink is not filled up to the brim…

I would like to bring to your attention a concerning experience I had at your store during peak hours, specifically during lunchtime. Despite it being a busy period, there was no staff present in the shop when I arrived. I waited for more than five minutes, yet no one came out to serve me. It is unacceptable for customers to be left unattended, especially during peak hours when efficiency is expected. I hope you can look into this matter and improve your service to prevent similar issues in the future.

Service staff abruptly closed ordering at 3pm quoting lack of manpower. To the Boost management, please handle this situation. Your service staff refuses to work!