Shop Reviews

I like their kueh but the service really CMI. The staff was so glued to her phone she didn’t hear me at all, I was like “HELLO HELLO EXCUSE ME HELLO HELLO HI HI HI, HELLOOOO” then when I was ordering my food she still continued to watch the show on her phone and didn’t hear my order. 😑 But it’s really nice to see a random little kueh shop in a prime area haha. Nice to snack on a little 白糖糕 while walking through the malls.

I bought food (Nasi Lemak and Otak) at Subway Niche, Wisma Atria B1-17, total bill $5.60. I paid with 2 x $2 notes, 1 x $1 note, 1 x 50-cent coin, and 2 x 5-cent coins. The cashier (a female staff named “Ah Fen”) refused to accept my two 5-cent coins, saying “customers told her not to accept,” and even challenged me to “complain anywhere if I wanted.” According to Singapore law, 5-cent coins are legal tender up to $2. I was only using $0.10 worth. Her refusal was unlawful, disrespectful, and created a very poor customer experience.

I bought a piece of kuih lopes which tasted unusually bitter, after just one bite. My husband also tasted it and felt the same way. So we returned to the store immediately with what we thought was some very simple and routine feedback to them, but to our astonishment, we were met with a vendor, a lady staff, who was nothing short of dismissive and disdainful towards us, flat out denying our concern without making even the slightest attempt to look into the matter. Enough of that and long story short, we will never go back there again. The quality was mediocre at best, the kuih are pricey but, above all, the service was, to put it mildly, simply atrocious.

Having fond memories of this unassuming stall along the Wisma Atria underground stretch, I was happy to see that it’s there after all these years, pretty kuehs on display at affordable prices. I hope it never leaves. I have to agree with some reviews regarding the service level that has a lot of room for improvement. Other than that, the traditional kuehs are flavours and textures of childhood, which I will certainly return to occasionally.

had a-lot of fun at this place. the staff alicia was very professional and attended to all request. The system there are also very updated. the songs that were trending were all mostly able to find. overall will come back the next time again. thank you

Not bad a place for Karaoke. Space decent and pricing ok. Music and sound control is easy and on the phone.

Visited on weekday evening after 7. Made a booking via call in the afternoon and staff are very helpful in the suggestions regarding the number of people and size of room to choose. Price is pretty cheap for its location. Rooms are efficient and quite comfortable. Note to improve: songs can be chosen from the app but the instructions are not clear (not clear for first timer). The QR code is hidden in the karaoke machine ☹️ it took me 10 mins to figure it out If this can be printed out as a flyer (instruction + QR code) then it’s easier to pass around and set up the app.

the guy who served me yesterday in a blue shirt i think he is the manager, very very bad attitude. bought vouchers from tik tok and wanting to use it nicely xplained to him y i had to pre booked the room and he kept giving me an attitude like i was a difficult customer but i am just one who wanna use and claim my voucher. He was so impatient with me and the system of claiming the voucher, such bad service but its just from him and i would never visit somerset outlet if i see him working on that day.

I think I’ve found my favorite Orchard karaoke place. The deal sealed the deal very good! Top notch customer service best in Singapore! Will definitely come back for Melvin’s service!

Visited on 11Dec at 3-6pm. Staff attitude not good. Room with strong cigarette smell. Lights issue. Paid for extension but staff did not help extend and our song got cut off and need to reselect songs for the extended hour