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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Jason Tan Jason Tan

Visited at 850pm on 11 Oct 2025 which was obviously within their operating hour but the lazy worker insisted that the outlet closes at 830pm. Furthermore, there are still some leftover items which can be sold but again worker proved to be lazy and disregard business opportunities.

cha cha cha cha

I dont know if you really short of staff or wht , but your staff malay aunty , and all aunty who work there ! U better learn some respect, ya i know u are old lady , but doest mean you can treat us , your customer , so rude !!!!!!!!!!!!!! Don’t give your black face to us ! If u are tired enough, then don’t work ! Stay at home , oh mai , this is not my first time , they all treat me like this ! I didn’t ask to treat me like im buying from expensive shop or wht , but where your commence senses ? No manners , so rude ! Learn how to show some respect aunty , like how you want ppl to treat you laa , so worst !

soithong soonthorn soithong soonthorn

If I can give this place a zero I would. The staff are so rude at this outlet! First time gave me black face… this time I ordered 4 squid and 2 chicken wing… I asked for chili sauce again and the old lady threw the chili sauce at the bucket and gave me another black face… Terrible service truly. Am I asking too much?

Shar C Shar C

The curry puff was underwhelming. Standards have really dropped in a lot of the stores, hesitant to visit OCK again.

N V N V

The aunty working at this outlet always very rude. Like forced to work. So this time am putting down the review. OCK mgmt - don't you guys look at the reviews at all??? Your staffs need proper training in customer service.

Ouroboros Ouroboros

Incompetent staff. I had a digital voucher that i wanted to use during payment. But the staff just doesnt know how to process it! Were they not trained properly? Or are they bad at their job? I had to wait around 10 mins for the incompetent staff to call her superior for help. Turns out, as i knew all along, it was just a simple scanning of the barcode on the digital voucher. So simple! Why were they not taught this? There were 2 staff there before the manager came back. Both were incompetent and clueless. One of them, the Malay lady, basically did her own thing and offered no help at all. They really should have been better at their job.

Jasmine Adams Jasmine Adams

Perhaps there are too many branches but the allure that it used to have gets less when one sees the oily snacks everywhere. However, there is no denying that deep fried food can be quite yummy and they are well priced enough to be a tempting takeaway. I do give in each time when i see freshly fried squid tentacles or a new curry puff flavor

situn loro situn loro

Always buy from here. Very nice.

R L R L

The Mantou chilli crab sauce while palatable was way too sparing on the sauce. When asked why so little is provided, counter sales replied that only a spoonful is to be given. This is literally a table spoon meant to lightly coat 4 reasonably sized Mantou. So don’t expect any degree of soaking in the chilli crab sauce which is more sambal chilli-like than chilli crab like. Still tasted acceptable but to be sooo stingy on the sauce quantity just destroys the product and any satisfaction that you would expect from this. Just sooo disappointing!! A National Day disgrace from a longstanding local brand. Save your $4 for 2 curry puffs instead, I would strongly recommend!!

Winda Verfida Winda Verfida

MORE 𝙁𝙤𝙤𝙙 & 𝘾𝙖𝙛𝙚 review, IG : @munchandsnap.jkt . The Black Sesame Balls ($ 1,7 each) was soooo delicious and chewy!!! They filling was also very generous, sweetness okayyy. Would love to buy againnn

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