Shop Reviews

Very delicious!! The meal was packed quickly and despite the takeaway, the chicken skin was still crispy and indomee was well balanced.

I prefer the grilled chicken to fried chicken version. I also like the cabe ijo (green) chilli more than the original. Food is pretty good. But I didn’t really fancy the fried egg. Indomie is great!

Am pleased with the service rendered at golden goose flagship store at paragon. Always wanted to have a pair since many yrs ago and finally I got mine today. All the staff in the store (25 and 26 nov) are extremely nice and patience. A big call out to Zul, the talented artist who customised my shoes for nearly 3 hrs and eventually had a very late lunch. He captured my ideas and translated to a very beautiful pc of art work. Love it to the max. Well done team !

I recently visited and was absolutely blown away by the exceptional service provided by SA Sharifah. Not only was she incredibly knowledgeable about the products, but she also went above and beyond to ensure I found exactly what I needed. Her friendly demeanor and willingness to assist made my shopping experience truly enjoyable. I highly recommend seeking out her for any assistance you may need during your visit. Thank you for the outstanding service!

Very good service. I heard so much hype about Golden Goose and decided to give it a try. Wanted to give high compliments to Norman. He's very polite, attentive and helpful. He made a few trips to another warehouse to fetch the designs that were not in store. Although I haven't made up my mind which pair to get, but will definitely go back to Norman once I've made the choice. Keep up the good work Norman!

On the plus side, the people working there are nice, kind and make an effort, but their system sucks to the point that I feel sorry for them. Tiny place, shoes are kept a long way away so have to wait for them to be delivered. Someone runs and collects them to bring them out and if not right, off the poor guy goes again. Very limited room too. Bad structure letting down the employees, the shopper and the brand.

Had a wonderful experience buying from this store. We were greeted with a smile. Zhu assisted me in finding the best sneakers. He showed me the classic black tab first, as I was eyeing for this for a long time. Since we do not have GGDB in PH and I do not trust resellers, I decided to buy it in SG. Good thing he showed me their newest collection and fell in love with it right away. Thank you so much and can't wait to visit again soon!

1. My Golden Goose (GGs) shoes cost $700++ but quality is worse than anything I have seen (even Bata shoes are of better quality - no disrespect to Bata). My GGs broke on me in public - entire sole came off! I have worn them no more than 20 times in all. I had to walk home barefooted. Kindly see pics attached. I would have attached video if this review allowed me. 2. Customer service is really disappointing- both on Instagram and direct email. I felt being ‘pushed away’, I had to repeat myself via email (there was change in customer service rep and the latter one did not scroll through the email exchange before replying. The reps asked me irrelevant questions and asked for proof, where they did not matter at all in the end. (Why ask those questions in the first place?) 3. GG does not have any clear warranty policy - even when I asked explicitly via email. It also seems like they do not honour purchases from authorised resellers (I bought them from Peddler on Scotts- before GG opened a store in Singapore). 4. Customers and companies thinking about doing business with GG, you have been warned. It has been a thoroughly disappointing experience. A ‘luxury’ brand whose products, customer service and business practices are completely hollow. 😱

Bad experience. Not friendly staff - not customer friendly compare to those in MBS. It is hard to communicate and would lead you arguing with them which is a total opposite to MBS staff. Paragon staffs are not engaging and they are intimidating. New Policy - apparently, they change their policy like “just 5 mins” ago after I call, as per Baiyi (cobbler). They now only allow designing of brand new shoes. I was informed by MBS when I bought shoes from them that they can design after you buy even after how many months, just present the receipt. The policy was just implemented a week ago as per another staff. I suggest that the policy shouldn’t be retroactive. Then the staff who said that they cannot do design for non brand new shoes maneuver that they can design after availing the “cleaning and sanitizing” service charge for 55sgd. While earlier she said it is no longer possible. Staff are not aligned they should be re-brief of your policies. One said they can, one said they cannot. Even manager said sometimes its “confusing”. You shouldn’t make it confusing and complicated to customers. Negative Ambiance - the store doesn’t give good vibes, the shoes are scattered everywhere. Only a number of shoes are displayed, they wouldn’t offer other options unless you will ask. Long Waiting time - the stock room is located upstairs. You will wait around 15mins for staff to get stock of the shoes you would only fit. End up not having my superstar design anymore as the customer post service is not good. I needed to wait like an hour for staff to comeback after her break. Stardan style is not durable and can easily be damaged. You lost a customer. Will not buy any shoes from your store.

heard so much bad reviews about their outlet, decided to check it out. Staff except one gentleman offered assistance, while it didnt felt genuine, at least he offered. The remaining staff members have complete lacked of surroundings and just indulged in whatever they are doing. Designs are nice, was torn between LV sneakerina and this. May give this a shot. hopefully when i decided to give this brand a shot, the brand experience would have improved.