Shop Reviews

Have been coming here since Aug 2020 for my PicoSure treatments and recently I tried their Hydra Facial! The whole process was so soothing and calming I fell asleep halfway through and woke up with literally, glowing skin! 10/10 would recommend!

I am so pleased with the results give by The Artisan Wellness. Having a dull, dark with pores and wrinkles skin. Finally, I have achieved a perfect smooth skin and brighter complexion. will definitely recommend all my friends to this clinic.

Came back for my 2nd session and had the pleasure of being assisted by Dr Mark and Adeline. Dr Mark was really patient with my endless enquiries as I was worried regarding some aspects of the treatments, specifically the long term consumption of Finastride, however Dr Mark welcomed all my enquiries during the administering of the treatment. That definitely made for a pleasant experience. Staff assistant Adeline was friendly and I liked that made she made her best efforts to reassure me on the efficacies of the treatment by sharing past cases. I had also troubled her to take pictures of my present to compare with the past which she kindly did. Overall a really good experience with the clinic.

Long hair lady at 313 somerset outlet rushed through my cut, leaving me with hair that was WAY shorter than expected. Had a much better experience at the JEM outlet but this is simply unacceptable for the $18 asking price. I’ve already see. many horrible reviews on the same long hair lady after looking through the reviews to root out the issue behind such a terrible haircut, and it seems pretty obvious that this long hair lady is mediocre.

I had an amazing experience with Chester! He is not only a skilled hairdresser but also really understands what works best for men's styles. He listened carefully to what I wanted and gave great suggestions to enhance the look. The haircut was precise and exactly what I hoped for. Friendly service and attention to detail make him stand out. Highly recommend Chester if you're looking for a top-notch haircut

I really liked this outlet due to the location. Also I do not have high expectations as this is a quick cut barber shop. However, I had a really bad experience today. I felt that the cut was very rush (quicker than the usual quick cut) and was very shock by how short my hair turned out to be... i.e. She had rushed thr 3-4 customers while her other 2 colleagues were still working on their 1st customer.. No choice, would have to wait for a month for my hair to grow out.

Had a haircut yesterday in less than 5 mins at QB premium. Asked for layers. The hairdresser picked up a huge chunk of my hair and just proceeded to “layer” it. All in one go. The layering for the back of my hair was done in 2 quick snipes. Never have a hairdresser do that to my hair before. Needless to say that back of my hair has uneven. She only proceeded to relayer the hair after I requested for a better layering. As a female customer, we pay more but there is less detail to attention as compared to the male clients when they cut our hair. I’ve had a trim at QB house City Hall before and the cut was great but this outlet is bad. I don’t recommend female customers getting a trim at QB house premium after this experience. The hairdresser was a young lady with a pony tail. Avoid her at all cost.

Used to visit this place to get my hair trimmed, and it was great. But I visited yesterday, and it was bad. The male hairdresser didnt spray water to make sure that my hair was straighter before cutting, and when he was cutting the hair near to my face/ears, he didnt even pull it down to cut it, to make sure its the same length as the back. When I told him, he said that he did pull (erm, I can see what you're doing..) And he didnt even blow my hair when the service says "cut & blow" I left with an uneven haircut :( Terrible, and very disappointed to be paying $24 for a half-assed job.

My family often go to this QB Premium cos of consistently good haircut. Tonight, 23/7, a new guy cut my son's hair. At first, he cut it roundly and it was so ugly. My son asked him to just do a No. 1 shave. He cut it so unevenly! After 45 mins of fixing it, my son's hair was so uneven and badly cut. He just left with an uneven hair. We had to let someone fix it. Never had we such a bad experience before!!! The reason we go to Premium and willing to pay more so that it won't be a quick and bad haircut from inexperienced stylists. I hope management will look into this and not assign inexperienced stylists to Premium outlets. We are seriously not going back there anymore. If I can give a negative review here, I would!

Fantastic place! Always regularly come here for my cuts, friendly people, and short wait times. Intuitive app for waiting, just scan a QR code to get into the line, no need to physically wait there. Definitely would come here again and again!