38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Andre Loh Andre Loh

A huge shoutout and thanks to Terence who oversees the orchard paragon store for the outstanding service and advice on the Tommy Hilfiger Interlock Tees. Terence is incredibly knowledgable and insightful on the details of the Interlock Tee, and really went out of the way to ensure that I had a good experience across both the Takashimaya as well as the Paragon branches!

Leda Ferguson Leda Ferguson

Amazing paintings with such depth and original colours and landscapes. If only I could afford them.

Kelly Zheng Kelly Zheng

Sales consult Ms Helen was respon sive & got size for brooklyn shorts i wanted despite paragon not having stocks....appreciate verymuch

Chew Janice Chew Janice

Met Wan Ying at paragon, bought a jacket but return a while later asked to change the size. As they do not have the stock there, she took the initiative going the extra mile by running over to Takashimaya & get it change for me, even though is close to their closing time around 9.30pm. Excellent service! Will definitely be back! Thumbs up!

Tris Wee Tris Wee

Was attended by Wan Ying at the Paragon branch. Very pleased with the exceptional service provided by her. She is friendly, attentive and patient to customer needs. Will definitely come back to paragon outlet to patronise.

Janet Tan Janet Tan

Wan Ying has rendered excellent service to us. Always serving with a smile and also very attentive! She has made our shopping a very pleasant and memorable one! Keep up the good work!

****** ******

That fat Filipino lady who wore pink today (long ugly golden coloured hair) was extremely rude! Showing us her poker face all the way, just because it’s an exchange doesn’t mean you need not provide good service! At least the China lady is polite enough to assist! Will not patronise this store in future!

HR HR

Only giving 4 stars because the lady in black top was really helpful and attentive. Walked into the store at 4+pm today and there was this Chinese lady (striped top) who was totally unhelpful. Asked her for size recommendation for someone slightly bigger in size than me and she gave a a HUH? Then proceeds to walk away. Made me feel totally unwelcomed

Mylene Fe Arreza-Narvaez Mylene Fe Arreza-Narvaez

Wan Ying was very helpful and assist customer in a friendly manner. Keep it up!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops