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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Cindy Ong Cindy Ong

The whole experience was very comfortable. The ambience of the place, the service, the professionalism, the transparency, everything was tip top. Even though the website wrote men's health, they covered women'e health as well. I don't feel weirded out talking about my concerns. In fact, i feel heard. I highly recommend this place! Don't let the societal stigma stop yourself from getting yourself checked.

Africa Junior Africa Junior

On our recent trip from Uganda to Singapore, my wife and I visited Hisential Orchard Clinic for a health screening — and it was an exceptional experience from booking to the moment we left the clinic. Everything was incredibly smooth and efficient — zero waiting time, seamless coordination between the staff and doctor, and a real sense of care in every interaction. The hospitality stood out: from the warm welcome to the refreshing beverages and comfortable, modern setting, we felt completely at ease and looked after. Dr. Anthony was outstanding — friendly, patient, and extremely thorough. He explained everything clearly and took the time to customise a screening package that perfectly suited both our health needs and our budget. The entire team was professional, attentive, and genuinely kind. We left feeling confident, informed, and grateful for such a positive, personalised healthcare experience. A big thank you to Dr. Anthony and the Hisential team — and the fact that they’re open on both Saturday and Sunday is such a bonus! Enabled us to have our checks done just a day before our flight back to Kampala. We can’t recommend Hisential Orchard Clinic Singapore highly enough — world-class healthcare with a truly personal touch.

Winston Nesfield Winston Nesfield

Felt more like an afternoon out than a visit to the clinic. Loved the ambience, refreshments and staff knowledge. Addressed my issues, from cosmetic to medical. Thanks Hisential!

Mathew Quek Mathew Quek

First time visiting them for my health screening. The overall experience was lovely. Felt comfortable from start to finish. Doctors and staff were friendly and service was fantastic. :)

Nicolas Amstutz Nicolas Amstutz

Went in for a men’s health checkup and had a great experience. The clinic feels high-end, but the prices were surprisingly reasonable—definitely good value for the quality of care and service. Staff were professional, discreet, and made everything comfortable from start to finish. Highly recommend.

Fei Yan Fei Yan

Went for a check up at the clinic. The environment is good. The nurse is so friendly and polite. The doctor is very professional and knowledgeable. It was an excellent experience from the start to finish. Highly recommended

Pat Shimbo Pat Shimbo

Dr Ooi is friendly and patient throughout the whole consultation. He took time to explain and his advices help me see a bigger picture of the current challenges. Those sleepless nights should not be there if I have spoken to him earlier. Now I know the steps to take from here and what to look out for. Thank you Dr Ooi for your time and your staff is very helpful and prompt in communicating with me, special thanks to Susie.

Sherlin Ong Sherlin Ong

Dr Ooi is professional, reassuring and friendly. He explains clearly his diagnosis and give assurance to mum. He is prompt to providing us information from the scan and that helps us to feel safe. His clinic nurses are very caring - offered mum Milo and biscuit and the front line staff is prompt and clear in the bills. The overall experience is very good. Recommended to him as we heard that he is very up to date with the latest cancer treatment or any growth or tumour related matters.

Ade Ade

I consider myself lucky to be treated by this medical team. Dr Ooi, as always, has been very friendly and patient. He will try his best to give advice to me, other than providing medication, to make me feel better especially during my chemo treatments. The girls are helpful and caring, making sure I am comfortable during the treatments. At times they do brightens up my day considering this is my lowest point of my life. Thank you all of you. I will miss you all.

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