Shop Reviews

Today is the first time my family went to shop Pomelo 313 Somerset for the first time to plan to buy new dressing for my wife for Chinese New Year 2024. My wife picked few items to try and felt comfortable. My daughter later planned to brought me to give opinion before she can make the final decision. The lady staff take care the fitting room stop my daughter and me immediately and not allow me to get close to my wife fitting room. After that, we decided not to buy any clothes from Pomelo and went to other shops nearby and finally bought with satisfaction. It will be a forever NO for this shop in the future. Pomelo, if you think females are the only customer decider then you are totally wrong. Also stop telling me about the safety nonsense, we are living in Singapore with highly secure and low criminal environment.

Ordered online & items didn't fit when they arrive so had to return. Quality aspect can be better. Very pleased with their Customer Service for their responsiveness. Easy return (dropped off at Ninja point) & refund back to credit card was swift. Because of all these traits, I'm inclined to give them another shot.

Used to purchase from them until I realized that my credits had expired and I was not notified whatsoever. Upon checking with them they said customers can check their own app on credit validity date. Which is absolutely ridiculous. Am I supposed to check the validity every time I order and credit is issued. No email was sent at all about this expiry which is in itself a little shady that they quietly allowed it to expire without me knowing. Also the CS provided no alternative to me even though the expiry was 3 days ago. It seemed to me that they did not care at all. I had around $25 worth of credits . Support at your own risk

Amazing prices, friendly n knowledgeable staff, and the variety mind boggling! Will be dropping in regularly to check out the sales and new collections! A little advise though..their sizes run big, so best to try the pieces before u buy. Especially online u might need to size down!

Went to pick up my online order to try before deciding if I want to buy and received really approachable and warm service by the staff at the 313 outlet. From good support at the fitting room to cashier and browsing around, the staff were all polite and smiley.

Love the facials by Lucille. My acne problems were sorted. Will go regularly.

Thanks to Lucille both my teenagers’ acne condition have cleared up despite those raging hormones. Lucille is very experienced with extractions, no redness. The bigger room has 2 beds which is perfect for both siblings to accompany each other for facial.

Lucille is my facial therapist and I have been there for the past 3-4 years. The place is welcoming and relaxing. The therapist puts in a lot of effort to clean the place. My face is always hydrated and radiant for weeks to come after my facial. They don't hard sell and are also down to earth. They will always wait for you to finish your package before asking you about your next. The place is quiet and soothing. This doesn't mean is easy to book your appointment. I book 2-3 weeks in advance and they have regular customers and can be filled up very quickly.

Have been with them for almost 2 decades. Therapist has always given the right treatment for different skin situation. Never fail me! Highly recommended .

A wonderful salon with exceptional service. I have been seeing Lucille for almost 10 years now, and she is the only person who has been able to truly soothe my problem skin. My mother and I are both her long term clients, and we highly recommend her and the salon!