Ayu Qalisya
I am writing to bring to your attention an unpleasant experience I had while calling your office earlier today. I had inquired about the exchange rates, as I was considering different money changers, and I wanted to compare rates before making my decision. However, the person I spoke to responded in a rude manner, telling me to "come down" and then abruptly ended the call without any further explanation. As I am based quite a distance away from Bugis, I was simply hoping to gather some information on the exchange rates. I hope the management will look into this matter, as I believe it is important to ensure that all customers are treated respectfully and professionally.