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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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TLC Is In The House TLC Is In The House

Bright and spanking new, this Wingstop outlet can't be beat on location and since it's relatively newer, it's cleaner and more spacious but it's such a pity that it doesn't offer the most satisfactory fry-up. Our serving of boneless wings here featured more white breast meat than the regular thigh meat. A big no-no in our book cos we much prefer the latter since it yields a juicier, tender bite. What was meant to be a junk fest turned out to possess too much "healthy" vibes, no thanks to the dryer cut of meat. The Cajun and Voodoo fries, on the other hand, were exemplary in portion size and spice level. Crisp and moreish they were! A little saving grace :) So it was a mixed big in all... Certainly not the worst outlet on the island but we won't be rushing back here for our fix of fried wings anytime soon.

David V David V

Nice staff and new clean outlet fast service. As someone else said, wings weren’t hot. Was asked to order online, no problem, however don’t force me to enter contact info for a guest order. It’s rude. P.S. don’t bother spamming the phone number and email I input in, they weren’t real.

Kelson Tan Kelson Tan

Multiple fun flavours to choose from, I got the hot honey and kecap manis flavours, personally liked the kecap manis one. Waited for 30 mins for my takeout.

Bryan Lim Bryan Lim

Ordered pick up today around 5.30pm, paid for extra ranch ($1.00) and voodoo fries ($2.50), after i left realised halfway they forgot to put the extra ranch so i had to go all the way back to get it. When i went home and opened the box, i got curly fries instead of voodoo fries, but still got charged for the full amount. Absolutely unbelievable 😠

Rachel Yap Rachel Yap

Very nicely renovated space. The service was great as it was my first time coming here and unsure of what to order. The lady at the counter was kind and patient enough to explain and tell me how it works and gave me her recommendations! Been a while since I’ve met a nice service person! Good job 👍🏻

Erika Erika

loved the chicken it's freshly fried with the perfect amount of seasoning 😍 the fried mushrooms were my fav side dish as they were especially juicy!! voodoo fries were great too but got salty after a while. The service becomes rly slow when the crowd is bigger....

wazeer jeewa wazeer jeewa

Excellent location — very close to Orchard Road, possibly the closest Wingstop to it. Service was noticeably better than other branches, perhaps because we visited on a quieter evening. Food was served fairly quickly. The Voodoo Fries were on point! The boneless wings were decent but felt like they were missing a little something. Overall, a great experience. I’d definitely eat here again if I were staying near Orchard Road. The outlet itself is also slightly more spacious than others, which made for a more comfortable visit.

Jirat Boomuang Jirat Boomuang

When I ordered, the estimated waiting time was less than 15 minutes. After 28 minutes, I’m still waiting for my food. My queue was skipped. The staff told me that they are still preparing my - it is just 8 pieces of boneless chicken. People who ordered after me already got their food. Update: still haven’t got my food after 30 minutes. Three people who came after already got their food. Update 2: Eventually got the food after 40 minutes. When I ordered at the cashier, they said less than 15 minutes waiting time. When I got the food, I gave a chance for the staff to explain and they said they had to re-cook as they close the shop at 10pm… BUT I ORDERED MY FOOD AT 9:06pm!!!!!!!! Got my food at 9:46pm!!!! My lesson learned, do not order food here after 9pm and don’t ever come back here again.

Matthew Tan Matthew Tan

I had an outstanding experience with Fabian at Watch Palace. From the moment we stepped into the boutique, he demonstrated exceptional professionalism, patience, and product knowledge. Fabian took the time to understand our preferences and guided us through various models without any rush or pressure. What stood out most was his willingness to let us try multiple watches before making a decision. He carefully explained the differences between each model — from the design and movement to the fit and feel on the wrist — ensuring we could make an informed and confident choice. His expertise and attention to detail made the entire process smooth and enjoyable. Fabian also went the extra mile to make the experience comfortable, offering us chocolates and water while we browsed, which added a thoughtful and personal touch. It’s rare to encounter such genuine hospitality and professionalism combined. Overall, it was a memorable and pleasant purchasing experience, and I highly commend Fabian for his excellent service. I would definitely return to Watch Palace for future purchases and highly recommend reaching out to Fabian for anyone seeking a patient and knowledgeable advisor.

Kyung Choi Kyung Choi

My wife's watch dreams came true thanks to Xue En from Watch Palace, who managed to secure a Lady-Datejust exactly to our specifications. The team at Watch Palace are incredibly attentive and truly customer-focused in everything they do. We hope to come back for our next piece.

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