See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
El Hombre
Very inefficient. Ordered additional box and they promised to be delivered by Monday so I took a leave and waited for them as I wanted to settle the payment as well. Waited till Tuesday but they didnt show up. End up canceling my transactions with them even though I have paid $20 for the first box. Its really a waste of time and money. No wonder your ratings are very low.
iussoe
Very satisfying for us to visit this place..we want to send a package to USA and we are being served very well with the staff there..i think most of their customer are from philipines because it located in lucky plaza,the staff is also a filipino
My Melody
Very poor service, It took almost 2 months for the box to arrive and the box was damaged, I was blamed because of the amount of stuff in the box. I have been sending boxes to other balikbayan boxes for a long time and I have never experienced delays, here with them it has been 2 times but there is no change from Singapore to Manila it took almost 2 months and the box was damaged.
Liam Müller
Ani is very patient. She explain everything clearly, even when I didn’t get it first time.
Johannes Surya Pasaribu
Wrote my wife a good cover letter for her citizenship application
Alex Chen
I had a pretty good overall customer experience with them. They were friendly from start to finish and really took the time to understand my concerns and guided me through every step without making me feel rushed
ashy
Our PR application was recently approved, and I’m deeply grateful to leo and ani for their outstanding support. …
gracee wak
We just applied and the process has been smooth and clearly explained by Ani, the kindest and knowledgeable person ever met in this situation
diana tan
I am waiting for the result of my pr application. So let’s see. the team is good helping with application though. would recommend
Paul Lee
Our PR was approved recently. I am truly grateful to Ani and Leo for their support. Thank u so so much!
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