Location: Orchard Road
Exterior of a SpeedBox DHL Express Service Point with closed roller shutters.
DHL Express shipping guidelines and pricing for various international destinations.
Stack of yellow DHL Express shipping boxes with a price chart on the top box.
Exterior of a DHL Express Service Point shop with boxes and signage.
A DHL Express Service Point shop front with boxes and signage.
A woman hands a DHL package to a smiling girl in a shop.
Exterior of a DHL Express Service Point shop with prominent signage and packages.
Notice from SpeedBox DHL Partner about delivery delays and safety measures.
DHL Express Service Point with stacks of yellow DHL boxes and a staff member at the counter.
A SpeedBox DHL service point with parcels and signage visible.
A damaged cardboard box with 'FRAGILE' and 'UPSIZE' labels from SpeedBox DHL Partner.
A person in a mask poses in front of a DHL Express Service Point.
A damaged cardboard box with 'FRAGILE' written on it, containing various items.
Exterior of a SpeedBox DHL Express Service Point with DHL branded boxes and signage.
A DHL Express Service Point with a staff member at a desk and shipping supplies.
Based on 15 reviews
Out of 2294 shops
Not enough ratings
My Melody
Very poor service, It took almost 2 months for the box to arrive and the box was damaged, I was blamed because of the amount of stuff in the box. I have been sending boxes to other balikbayan boxes for a long time and I have never experienced delays, here with them it has been 2 times but there is no change from Singapore to Manila it took almost 2 months and the box was damaged.
El Hombre
Very inefficient. Ordered additional box and they promised to be delivered by Monday so I took a leave and waited for them as I wanted to settle the payment as well. Waited till Tuesday but they didnt show up. End up canceling my transactions with them even though I have paid $20 for the first box. Its really a waste of time and money. No wonder your ratings are very low.
Nanay Nars
Speedbox is the name but shipping to Philippines is not speedy at all. My box was collected on 01 April 2020 and until now have yet to received it yet. Followed up many times and was told it will reach by May. I called up today and was told that it will reach by 2nd week of June. Seriously??? My housemate got her box from Metrobox, also located in Lucky Plaza, and was collected even later than mine and yet, it was received within 3 weeks. She is now on her 2nd box to send. It is very hard to support this kind of service. This is not my first time actually but I have a big heart and trying to give chance to them to resurrect their service. I even told the lady about my bad experience with them in the past and hoping it will not happen this time. But unforunately, it even gets better,.... in disappointing me. No wonder they have a poor rating. So take your own risk if you want to get their service. Read all the feedbacks to have an idea of what you will going to face if you have decided to get your box from them. Or better yet, dont waste your time, just get your box from another seller. There are plenty to choose from and spare yourself from having migraine.
Paul Martin Poniente
This the the WORST COURIER SERVICE here in Singapore. They promised for 4weeks delivery but its been almost 8weeks and my baggage still not delivered in Philippines. I am asking for cancellation yet the Lady told me that i need to pay again. Seriously????? They are liar, they promised delivery dates for several times!!! Joyce is VERY RUDE AND UNPROFESSIONAL!!!!! IM HIGHLY NOT RECOMMENDING THIS COURIER!!!! 😡😡
Ve 24787
100 percent RUDE people who work as a customer service! Called them to help the courier to do an easier job, what i got is only impatient customer service and RUDE tone. If you hate your job so much, then quite! Rather than you make the company has a bad reputation!
Josephine Lee
Clare at DHL Speedbox has been so refreshingly helpful and kind with helping me to get my parcel to London in the quickest time! And she confirmed that my package could arrive to London in 2 days time!!!! Compared to the 5-8 days at Singpost!!! It’s also cheaper here at DHL. Look no further for all packages fast and reliable - SPEEDBOX at lucky plaza. Thank you so much Clare! 🌟🌟🌟🌟🌟
iussoe
Very satisfying for us to visit this place..we want to send a package to USA and we are being served very well with the staff there..i think most of their customer are from philipines because it located in lucky plaza,the staff is also a filipino
Ian John Evangelista
DHL is one of t best courier services in Singapore . Especially in Lucky plaza 4th floor.. Look for Ms Ella and Ms Joyce For quality and excellent customer service. From Ian John Evangelista Special need Expert Medical Coach Children
Siew
good service. the staff is kind and assist me well
George of the Jungle Molina
I was attended by staff Claire who is very friendly, amiable, service with a smile,accomodating & very helpful. This is in Lucky Plaza DHL branch. Very commendable and very good service.
