Watsons at Lucky Plaza serves as both a health and beauty retailer and a registered pharmacy, offering comprehensive personal care shopping at 304 Orchard Road. Occupying multiple basement units (B1-27/41, 28/40, 29/39 and 30), this outlet provides the full Watsons product range that has made the chain Singapore's leading beauty and health retailer.
The store operates daily from 9.30am to 9.30pm for general retail shopping, while the pharmacy maintains slightly different hours with extended weekday service until 7.30pm from Tuesday to Saturday. This dual schedule ensures customers can purchase over-the-counter products throughout the day while accessing prescription services and pharmaceutical consultations during pharmacy hours. The pharmacy offers medication dispensing and review, health screening packages, smoking cessation counselling and advice on minor ailments.
Product categories span skincare, cosmetics, health supplements, personal care items, baby products and household essentials. Watsons's private label products sit alongside international and Asian brands, providing options across different price points. The Lucky Plaza location attracts both local residents from nearby condominiums and the building's substantial visitor traffic, particularly on weekends when the mall sees peak footfall.
Customers can contact the store at 6235 3357 or email [email protected] for product enquiries and pharmacy services. The basement positioning places Watsons among Lucky Plaza's daily necessity retailers, complementing the building's mix of electronics shops, remittance services and dining options. The Orchard Road address ensures easy access via Somerset MRT, making this a convenient pharmacy stop for workers and shoppers in the area.
6994 2834
Orchard Road
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 9:30 am
Monday
9:30 am–9:30 pm
Tuesday
9:30 am–9:30 pm
Wednesday
9:30 am–9:30 pm
Friday
9:30 am–9:30 pm
Saturday
(Today)
9:30 am–9:30 pm
Sunday
9:30 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
Watsons store entrance with health and beauty products displayed.
A Watsons Lucky Plaza receipt showing purchases and a plastic bag initiative.
Close-up of eye drops for tired and dry eyes, made in Japan.
Shelves stocked with various hair care products, including shampoos, conditioners, and styling treatments.
Shelves stocked with various health and pain relief products, including patches, balms, and sprays.
Shelves stocked with various skincare products from brands like Vichy and La Roche-Posay.
A Watsons store display featuring makeup products with various promotions and discounts.
Shelves stocked with various bath and body care products, including soaps, lotions, and shower gels.
Shelves stocked with various health supplements, vitamins, and wellness products.
Watsons store display featuring Salonpas pain relief patches and other health products.
A display of pain relief patches and hot/cold packs at Watsons.
Display of Salonpas pain relieving patches in various sizes and packaging.
Shelves stocked with various health and personal care products, including pain relief and cold remedies.
A bottle and box of Ginseng Lin-Zi Gejie Pil, a traditional herbal medicine.
People walking on a bridge with a city skyline in the background.
Salonpas pain relief patches displayed with prices at a Watsons store.
Shelves stocked with skincare products, including eye masks, collagen, and other beauty items.
A display of pain relief patches and balms, including Salonpas and Tiger Balm products.
A Watsons promotion card showing how to earn cash vouchers with stamps.
Interior of a Watsons pharmacy with shelves stocked with health and beauty products.
Shelves stocked with various brands and shades of hair color products.
A wide selection of health and wellness products displayed on shelves in a retail store.
Interior view of a Watsons store with health and beauty products on display.
A wide selection of sweets and chocolates displayed on shelves in a retail store.
A retail display shelf stocked with various health supplements and vitamins from Swisse and other brands.
Salonpas pain relief patches displayed on shelves, highlighting their benefits and price.
A display of pain relief patches and value packs at Watsons.
A display of Kissme brand makeup products, including mascaras and eyeliners, with promotional offers.
A display of pain relief and mosquito repellent patches at Watsons.
A wide selection of hair care products, including shampoos and conditioners, displayed on shelves.
I went to collect an online order, and a staff member in black helped me. However, she seemed clueless and had to get someone else.
When I collected my order, I was informed that I was entitled to a $4 voucher with an additional $20 purchase, but it could only be used immediately, on the spot.
I acknowledged the information and took the voucher, but then the staff member stopped me.
He repeated, "It has to be used NOW, on the spot. If you're not using it, I have to take it back!"
What kind of management is this at Wastons?
Is this the instructions to the retail?
Halijah Darus
First of all,, the pricing tag mess up,, it showed 4 for $10 (hand sanitizer) but then Dave told us that the promotion was end last April,, current promotion was buy 1 free 1 (but it's not on "Disney's item) which is confused us,, especially one of my friend needed to void from her bill and change the new price
2nd,, again,, same issue,, she settled her bill but then she realized that the item she took was stated $2.00 but in her bill was charged $2.50
And here we go.! Me and my other friend was waiting for her settled her bill,, then suddenly one of yours staff,, Max,, he came out,, without saying anything,, he just stand there and stared at me waiting for pick up my belongings.!
We left after awhile,, but he Max still stared at us! What's he problem by doing that?!
Positive Reviews
JUst DRInk
Very good store to visit 😊 …
Jude Fernandes
Everything available for your needs. Shampoo. body soap. medication. cosmetics etc
Spartan Nicholas
Mr STEPHEN TNG is "Gold Standard". Most helpful, hospitable & great Consultant for many visits. Always patient with finding & recommending good product. Truly Manager material. Don't lose him to your Retail Competitors! Cheers! Benny S.M. Senior VP ATS Vietnam.
Billy Christianto
This place is located inside lucky plaza near the food hall and the Mcdonald area. The place has a moderately medium area that provides several items from medication, snacks, shampoo, bath stuff, facial and skin treatment, and some medical equipment. If you are going here with a car, you can park inside the lucky plaza, but its better to walk in the orchard area.
The place is very organized in each part. The staff is very polite and have a good service attitude too, but sometimes there's no one in the cashier so we have to call the staff. The price is very affordable too.
Sundaram Naidu
Went to the outlet last month and was greatly pleased by the service provided by Rizal. This place has quality products needed for daily use at reasonable prices. Highly recommended!
