See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Rashid Minhas
Very nice staff and cooperative. Iqbal room is a special place in PHC. However, no literature available to promote tourism in northern area of Pakistan. To attract more tourists to Pakistan there must be some exhibitions and seminars about Pakistani culture.
Travelling Beyond Borders
Submitted my passport for renewal, after 5 weeks when I call and they replied it’s even not yet printed and will take more time then usual as Pakistan don’t have money to pay for lamination paper. My question is why they charge us 4 times higher fee from passport office in Pakistan when they not even giving the travel documents on time? If Pakistan don’t have money to buy paper and delay the shipment why they don’t compensate those citizens who loss $$ because of their fault and have to cancels their flights, bookings and other personal matters?
Catalin Chereji
I applied for a Visit visa and the process was seamless. Called in beforehand and received all needed details. I submitted the application in person and took me less than 20 minutes. I went to collect my passport 3 days later. Staff were all very friendly and helpful.
Hamza Islam
Staff is helpful and polite, the passport renewal process has regressed though, requiring a trip to Habib Bank branch first, and depositing money, then coming back and applying for passport. This is inconvenient and must be improved
Nora Sikin
I am very pleased with the service provided by Mdm Hena. I was applying for family visa to Pakistan and she patiently guided me thru the online application. Her professionalism is clearly indicated by her in depth knowledge of the procedure. My application went smoothly!
Aamir Mehdi
Outstanding service and facilitation. Went for passport renewal. Staff us super helpful. Payment is also now possible in the mission. No need to go to Habib Bank branch.
Samar Zaman
Very Smooth experience, staff was so polite and kind, I wanted to renew my passport they first guided me on the phone regarding the documents also when I went there Mr.Peow and Mr.Nafees helped in filling out the forms and were super courteous. Very clean and organized office.
Adeel Azmat
Extremely efficient and friendly staff.
Azeem Uddin
I needed a waiver for exemption PCR test for arrival Pakistan from CAA, the deputy high commissioner Ms. Farhana Asif did excellent, kind and professional prompt support. She is an excellent officer. Please to see such personal like her in foreign Pakistani consulate / high commission.
Jim Faherty
5 stars for speed and efficiency of visa processing, and super helpful staff, in particular a gentleman named Ari who was really helpful and made the whole process very easy.
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