Shop Reviews

Really nice studio but the instructor was pushy and the atmosphere felt a bit uncomfortable. I told the instructor that I sometimes take thing slow in class due to a medical condition and she still made verbal comments when I was finishing exercices early. Edit: yes, I deliberately signed up for this class as I have been doing those types of classes for a long time and usually the instructor, when advised about my condition, understands that they don’t have to push me and I will do the exercices in the same pace but might finish early. The whole point of working with a physical condition, especially in pilates, is to push yourself but in a respectful way (respectful to your body of course). I used the word „pushy” deliberately and I stand by that. If your argument is that people with injuries/conditions should stick to less intense classes instead of working towards improving their physical health in a way that doesn’t disturb the class then that says a lot about the approach to clients in the studio. Have a good day.

Edit: Updating my review in response to Off Duty's reply *************************************************** Initial review: My experience with Off Duty as detailed in the screenshots of my emails to them. If not for the kindness of their receptionist, I would've given them one star less for this review. Never heard back after my last email to them. ************************************************** Updated response: 1. There was indeed a last line to thank Off Duty for not dismissing my feedback as another complaint, as I had previously appreciated Off Duty's reply to my initial email. However, as I've not heard back since, despite my last email clearly not fully agreeing with Off Duty's take on the situation, that sentence no longer holds true to me, hence it was redacted. 2. I appreciate no gaslighting and stongly reject any gaslighting of projecting this review as a lingering personal dissatisfaction. This review was posted a month after the last exchange as I believe a month is a good timeframe to expect/wait for a reply. 3. The whole point of my initial email and this review was to highlight my entire experience, and not that if I was granted late-entry or not. Late entry or not, that is beyond the point; the focus of my initial email was on the treatment I received, and my posting this review is to share my experience. It is very unfortunate I was made to feel as such, and I do not wish the same for anyone.

Bought the 5 starter group packages. Overall studio is clean, cosy, not big. Has various classes for you to pick. However do note that the studio is bit hard to find as it is not inside the mall, but more situated more of the office building. Do TAKE NOTE of the strict Policy of 5mins lateness esp for Hwee Ling class. Have mentioned to the front desk staff that I came all the way from Punggol, took grab over but there was an accident on the road which I couldn't control but no is no. I was only 7-8mins late (see grab receipt). So please only book for this studio if you are super sure that you would be punctual all the time. Each class is only 50mins, I am sure nobody wants to be late as pilates classes are not cheap. PS: For those that doesn't read the fine prints like me, I have already SS the policy for your easy reference.

This studio is pretty and clean, and well situated in Orchard, a short walk from Tangs Marriott. I only removed 3 stars because they are not very flexible about their expired packages - understandable I suppose, but not very good customer service. I bought a large package and didn't finish it in time - they refused any means of renewing the expired classes, which I feel is not right considering the large amount I paid for the classes. I will not come back again. Update: Emailed them as they instructed and the answer was still no.

Friendly staff, have my second time exchange here. Always have better rates compared with others in the area. Look forward to exchange next here.

Honoured the rate on cashchanger. Solid.

Reasonable rates. Great service. Mr Deen goes out of his way to ensure customer satisfaction. Thumbs up to this shop 👍🏼 …

Friendly staff and i alwats get good rates for Malaysian Ringgit, SGD TO MYR

Absolute cheaters. Told me that they will agree to a rate of 25,000 NTD for $1000 SGD, in the end they shortchanged me by only giving me 24,500 NTD. Don’t bother patronizing here, better off trustworthy money changers elsewhere.

I recently visited this money changer and unfortunately had a poor experience. The amount I received was less than the advertised rate. I highly recommend asking for a receipt to ensure transparency and accuracy in the transaction. It’s always best to double-check the rate and amount before leaving. Just a heads-up to anyone planning to exchange money here—stay alert and verify the details.