Shop Reviews

We had an amazing shopping experience on our 17th wedding anniversary today, 20.09.2025.. Client Advisor - Ms Callista Yare (LV - Ngee Ann City) was exceptionally awesome serving us and special praise for her, it made our wonderful day very meaningful.. bought for my wifey a bag and myself a pocket organiser.. last pieces for both and glad we had it for today special occasion 😍

Was attended by Mr. Rashid during our purchase at the mens outlet. He was so patience and experienced in explaining things according to our enquiries. Thumbs up 👍 for the great service!! Thank you! …

My partner bought me a birthday gift here and he was in a rush to meeting without checking . I took this shawl to exchange as I needed a purse more . Due to our negligence for not checking. They reject me stated it was in bad condition . To be honest we both never even open it after they wrapped it . Please check your goods before leaving the store. Their QC management 👎🏻

During my visit on 14 December 2025, we were approached by Lina the moment we stepped into the store. My family and I were being served by Syarifah (Fafa) and Lina. We would like to sincerely commend them who had served us with such patience, cheerful and welcoming personality. Their professionalism, attentiveness, and genuine warmth made the entire experience pleasurable. They truly went above and beyond to ensure we felt valued as a customer especially going through the efforts of going back and forth to the warehouse to get us the items that we wanted. This level of service perfectly reflects the Louis Vuitton standard, and I left not only satisfied with my purchase but deeply impressed by their care and dedication. I don’t usually leave feedback, but these two staff members truly deserve recognition. They are valuable assets to the team.

Possibly the worst service in town. Walked in to buy an item. The young sales lady said no stock and we kindly asked if they can check ion or MBS havs it. The rude reply was “You need to check yourself”. Time to boycott LV!!

my experience with LV has always been good, but particularly the branch at Taka, the service isn't good. i asked to try one of the berms, they took a long time to find my size, but that's ok, after i tried, i told the staff i'll consider, and he gave me that one look, like as though i don't have the money to buy.

Extremely disappointed with the service at this Louis Vuitton boutique. After raising an issue with my purchase, I was chided by a staff member who said I should have “taken responsibility to check before leaving the boutique.” For the record, I did check. And even if I hadn’t, is that really how Louis Vuitton trains staff to speak to customers? With condescension and judgment? Absolutely unacceptable. At this price point, I expect professionalism, not blame-shifting or passive-aggressive comments. The attitude I received was not only unhelpful — it was insulting. Her dismissive tone spoke volumes about how little this store values its customers. Louis Vuitton, if you’re serious about luxury, start with your staff’s attitude.

I always walk in with shorts and a cheapo tee. Great attentive service from Miss Dodo. If she did not serve me, I would probably end up walking out empty handed. Ended up buying $20k+ from her on Nigo collection.

Very Rude and Lazy front reception. Came to collect the order I paid and these 2 wont even take a look at my receipt and insist on putting me on 30 minutes waiting list in a very condescending tone by the lady. In the mean time I see 3 other employee standing by. All solved by my amazing SA Sherry Li. Very friendly and knowledge. 5 star for Her 1 star is for the management who let these 2 bad apples to be representing a major Louis Vuitton store

Go to ANY other LV store. This one is the worst! I visited the store to get a few perfume bottles refilled. It took them a few hours to even figure out what to do. They managed to damage one of the bottles and claim it was defective. The ones they did refill, were filled upto 3/4 of the bottle. I still accepted it, cause at that point I didn’t have the time or patience to wait a few more hours and risk them damaging more bottles. If this was my only experience with the brand, it would certainly be the last. But I’ve had great service in literally every other LV store (including the MBS LV store where I have got the perfume refills done a lot of times with no issues at all).