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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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way231 way231

A certain Luke tend to me today. He is friendly and meticulous. even though i am wishy washy. he was very patient. Offered me some good fashion advice too.

L SE L SE

Got stellar help from Luke and Jackie! They are both very patient and thoughtful. Will come back for the pleasant shopping experience!

Rachel Ng Rachel Ng

Great services from Mel! I’m lucky to get her assisted for the socks I want. She is very helpful and friendly. I bought the socks as gift, she helped me wrap very nicely! I had a lovely time and good conversation in the store with Mel. Thanks again for your time and assist Mel!

Jason Tan Jason Tan

Went down last weekend wanting to get myself a belt and a bag. Luke attended to me and he was fantastic! Good and sincere recommendations helped in my decision to purchase. Got the belt only in the end, but Luke continued to be professional and friendly despite being put through alot of hassle by myself. Will definitely look for him again in the future :)

Clare Lau Clare Lau

Excellent service from Jackie Ho. Went to purchase a long wallet today for my sister. He provides excellent advice and was very patience.

Vany Ramakrishnan Vany Ramakrishnan

Celeste is excellent!! Recommended many designs..

YIS YIS YIS YIS

Just bought an earring 2 weeks ago and the sparkling encased has fell off. Terrible workman ship. Not cheap at all and perform so much worse.

Ryu Takumi Ryu Takumi

Pretty shop with many unique and dainty designs. Pleasant transaction with staff on duty. Reccomended if you're looking for unique designs for your ears.

smn smn

Visited the Taka store today and it was clear that the service staff had poor product knowledge. I asked her what the earrings were made of, and what plating (regular gold plating? vermeil?) they are, and she said they are nickel-free. Okay.. but then what are they made of and plated with that makes them nickel-free? She pulls up a link to the website that says the exact same thing - so it became evident that she didn't really know what those terms meant. Ultimately, they have unique designs but the lack of info and lack of confidence in the quality of the products (especially for the price point they were commanding) meant I didn't purchase anything.

Livia Tan Livia Tan

Terrible customer service. Went to the shop when it was very free. My friends and I were looking through the earrings in the shop at Taka. We took out 1 earring out of the plastic holder to put beside our ears to see how it’ll look on us. After that, we tried to put it back but we had trouble. It was so obvious we were struggling but the staff on that day did not offer a single help in any way. She just stood there and stared at us struggling for like a good 3 mins. In another case, my friend asked what material the earrings is and she did not give a proper explanation, so unfazed by it.

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