Shop Reviews

Nice flavours for the hotpot and vegetables are fresh. Only setback is the condiments are limited. Also they are chargeable per pax. Free ice cream with it though.

This afternoon we came to have lunch again . Ordered a few dishes with rice . Their beef cubes are well seasoned , soft and juicy . 三拼was small however the roast pork skin was crispy , yellow skin tendered chicken and sweet cha Siow still very good . The vegetable was cooked at correct heat and turn out to be crispy and the spinach was well cleaned so we finished it as some didn’t wash it clean and can eat sand within it . Overall experience is great . Simple and full

We had been there a few times and decided to bring my mother and her 2 sisters for a weekend lunch outing. We were pleasantly surprised when one of the servers recognised us! The last time we patronised was a couple of months back. We ordered mostly dim sum and the fish maw collagen hotpot with some vegs for the folks. All elders were impressed with the food, they enjoyed their lunch there and were very happy with the service as well. I purchased their membership previously and utilised 1 of the $50 vouchers although there is a 30% discount on some of their dim sum menu. Thanks to the manager, she did a calculation for me and concluded that the $50 voucher will be more beneficial. To the chefs and servers: keep up the good work! We will definitely be back!

Not very crowded. Was using chope voucher but there was an ongoing promo which is more worth it, but pity, no chance to "use" that promo. Food was so-so, nothing fascinating. Shark cartilage fish maw soup quite bland. Mala soup was ok. There were 3 types of pork shabu meat but staff say were not in stock, so can only try 1 type. Some items were too small portion for the pricing. Is it because staff thought all customers ordering your $3.80 promo?

Came by to celebrate a birthday as I bought a Chope voucher on a really good deal. For three of us, we decided to start with the $88 Chef Set Menu which came with a half-and-half soup pot, 2 starches, half portions of pork belly and beef slices, seafood platter (comprising prawns, squids, and garoupa fillets), vege & mushroom platter, and desserts. Added on $3.80 per pax for the condiment bar which included watermelon. This alone could be a satisfying meal for the three of us as the soups themselves (we had Dried Scallop & Winter Melon and Sichuan Spicy) were already chockful of ingredients. However, they were running a promotion at the time which was $3.80 for almost every ala carte order of hotpot ingredients...wow! The portions were also pretty decent for the price, like 3 dumplings or wantons for the price. Service was also attentive and so friendly; they offered to deshell our prawns, cook our noodles, and proactively suggested to takeaway our leftover soup! Drop by soon before their $3.80 promo ends because it is really such a good deal!

This steamboat experience was a real mixed bag, unfortunately leaning heavily towards disappointment. While the staff were incredibly efficient at clearing plates – almost too efficient, leaving us feeling slightly rushed – the actual food fell far short of expectations. We dined using Chope vouchers, but even considering a potential discounted price, the quality simply wasn't up to par. The meatballs were bland and lacked freshness, the salted egg fish skin was way too salty, and the lobster broth was diluted. While speedy service is appreciated, it shouldn't come at the expense of serving decent food. A restaurant, regardless of any promotional deals, has a responsibility to provide a certain standard of quality, and sadly, this establishment missed the mark. The brisk plate clearing couldn't compensate for the lacklustre meal. There are plenty of other steamboat options out there, and we'd recommend exploring them instead.

Special dinner set curated by manager Jackie and chef is one of best Cantonese dinner I ever had. Top quality ingredients and raddish hor fun steal the night.

Empire hotpot is a decent location for hotpot with a good variety of choices. It is located conveniently on Orchard Road where you can find many malls and shopping centres, so this is a good place to go after shopping! The service at the restaurant is pretty good with friendly staff happy to help. For the food, there is a wide selection of broths, toppings, and sauces allowing you to really customise your experience based on your own liking. Overall, this is a decent hotpot restaurant, where you probably will be able to find something you enjoy!

First and foremost, kudos to the staff. They were really attentive and diligent when serving us, and are very quick to clear our plates when we are done with a dish. They also brought chilli and vinegar quickly when we requested. Very friendly and made the experience very nice. On to food - we went for the dimsum buffet for $23.80++. Some of our favorites are the Siew Mai (very delicious and meaty, very nicely seasoned), Pork Floss Honey Butter Toast (quite a sinful and indulgent dish, but it was perfectly fried and tasted so good we devoured it), Steamed Pork Ribs with Bean Sauce (good amount of seasoning, though pork was a little tough), Rice Rolls with Prawns (very soft and silky Chee Cheong Fun), and Thai Styled Jellyfish. Fried dimsum were my absolute favorite too, especially the beancurd skin with prawns! There are 2 particular dishes which would really benefit from an improvement though. The Xiao Long Bao wasn’t very nice - the meat taste was very strong still (which seems to be quite a common experience based on other reviews). The Iced Soursop tasted so bland that it tasted very close to water. Apart from these 2 dishes, the rest of the food were really delicious.

Group of 5 friends gathering for weekday dinner. It’s Ala-Carte, all dishes at $3.80. We ordered Chicken Soup & Italian Tomato Soup. The soup base was generous with the ingredients. It is normal for the soup to taste bland/diluted without any dishes cooking inside. After we had cooked the meats, cabbage & misc food item, lo & behold the soup turns out really flavourful & not overly salty. Chilli station has all the selection of chilli sauces, sesame sauce etc. Comes with some fruits & individual servings of ice cream. Unfortunately there was a tiny fly that dashed inside the hot soup. We managed to scoop out the poor fly. The outlet manager was kind to waive off the charges our drinks & soup. Service recovery was acceptable in my opinion.