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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Me Moria Me Moria

Brought my friend along to check out their rings with me, and she absolutely loved their moissanite eternity band! We tried on different colourways and each found our favourite 😍 As new members, we even enjoyed a nice discount ✌ The staff were patient and attentive, always ready to help whenever we needed. Thank you for always making our visits so pleasant!

Jacob George Jacob George

Absolutely Incredible Service and product. Bought that beautiful Sunflower necklace for my partner for her birthday. At the time I was kinda worried that it wouldn't get there in time but it landed on the exact date. Message card option was simply lovely, loved the font, the card design was spectacular. And to whomever's idea it was to put a pocket scrunchie as well for the package.....here's a virtual Bear Hug for approximately 15 seconds 🐻🤗 . Because I may have taken the credit for that too, but youre the real Hero. 10/10 would definitely recommend

Chloe Yang Chloe Yang

I was really excited to receive this piece as I love the unique design. It’s an exquisite piece of Jewelry. I love how dainty it is and it’s one of its kind, every piece is not from the same cut. What made me really impressed to leave a review is the thought that goes into their packaging and presentation. While unwrapping it, I can imagine how much consideration they’ve made, even the cute little imprinted shapes on the box. Love their pocket scrunchie as well. ❤️ Additional points for them for giving 10% back to charity, also using sustainable packaging and carbon neutral shipping. 🌏 I will definitely be a returning customer. X

PL PL

I am a fan of the designs and purchased two necklaces during the visit. However, the service felt quite robotic and not very welcoming. It would be wonderful if the staffs could be more friendly and engaging to match the quality of the products.

Hui En Choo Hui En Choo

Bought necklaces and pendants from them. Nice designs but the necklace always tangle even when i store them in the pouch they provide. Each time the untangling process is quite tedious depending on how bad the tangle is. I never had this issue with other brands, maybe they can improve on their chain design

Xylea Xylea

Purchased my first 3 pieces at their centrepoint boutique and love how versatile their designs are! One of the designs had to be exchanged and the team was very efficient in providing a response and solution. Always appreciate a good after-sales service, thank you! ♥️

Jia Hui Poh Jia Hui Poh

Dropped by mid-afternoon to pick up a gift for a close friend. I was hoping to grab something from the Rise & Shine collaboration, but it sold out once the online early access sales started.🥲 Nonetheless, had a pleasant experience at the physical store - the store assistant (sorry I didn't manage to get her name :')) was very friendly and helpful in trying on bracelets. Also got some of her suggestions on what looks good, and she also provided additional help that I didn't think of asking (e.g. if I needed gift wrapping and a card once she found out it's meant to be a gift) - something that I really appreciated! Thanks so much for the great in-store experience, no regrets heading down even though R&S sold out!☺️

Aveen Lint Aveen Lint

Be very careful buying items off this brand as an international customer! They do not care about anything when it comes to custom duties and the customers were not told about these charges when purchasing. The custom duties was almost half of my order value! I was totally misled by the “free international shipping” that’s advertised by them, and to me it’s misleading consumers. They were quick to reply to my messages when I wanted to place an order but now when there’s a problem, they did not reply… appalling customer service and please stay away if you want to avoid ridiculous custom duties as an international customer (not from Singapore)!

Peony Peony

the jewellery are very pretty and unique!! ty to the kind seller for helping me with the sales today!!

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