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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Liezel Ann Liezel Ann

I took out food, there was no fork, no spoon, the dish was just mixed with rice. Omg!

Dr. Aman Bhonsle Dr. Aman Bhonsle

Loved the food here. Tasty and value for money fare

Jay Wai Jay Wai

Singtel service has been bad for years, nobody seems to be know what they are doing from agents on whatsapp to crew on the ground. Signed a re-contract plan on whatsapp and chose to self collect router at this place, singtel staff here informed me this router has not been issued for a very long time and tells me there is nothing he can do, asks me to check with customer service again. Wonder how much more time will be needed after wasting a trip down. Singtel customers pays a premium over other telco yet gets substandard service.

Alex Yong Alex Yong

Terrible staff service on 15th August 2025, the guy serving me was acting nonchalant. . . Little explanation on everything I asked. . . Best part was, I was collecting ntuc vouchers for my friend, who signed me an authorised letter, and the staff still can request for her NRIC. . . How am I supposed to have her physical NRIC with me, isn't it an offense in Singapore to hold on to someone's else physical NRIC??? Then he replied, photo also valid. . . Please lah Singtel, can train your staff properly? Is this even a legit request? Why don't you write this on the authorised letter then, that physical NRIC or photo of NRIC is required, is the staff not being trained or is his superior asking for too much information? I ended up have to ask my friend to send me her NRIC photo, and I produced a photo of her passport main page to validate this collection. Honestly, this is not the first time I ever experienced out-dated services at Singtel, it was just 2 years back when I visited Singtel and they refused to accept the Digital NRIC that I login on my Singpass apps, despite the government already advocating about validity through the Singpass apps and the country already going digital. Lastly, one of my collection letters, this particular staff said it could be a duplicate and he can't accept the collection. Then I asked, so how and by when will I know that it's a duplicate? He replied, Singtel will resend me another letter if it's proven not a duplicate. I replied, then I've to come down here again to collect? He nodded. . . He literally thinks I stayed nearby Orchard and it's very convenient for me is it? No apology on behalf of inconvenience caused by Singtel, nothing at all. . . not even a thank you after the whole service, I've to tell him thank you instead. . . @Singtel, your staff service is horrible, even if he's just a part-time staff, his attitude could have been better! Please relooked into your protocols just as well with regards to producing others NRIC!!!

Darryl Thung Darryl Thung

Business days stated as everyday even for public holidays 12-8pm. Not even reflected in their business hours they are close today. It isn’t clear on the hours. Please state clearly and reflect accordingly. I have to look around the web to finally find out is on eve of Christmas and new years it is 12-4. Waste my trip down.

Lim Choon teck Lim Choon teck

Went twice out of stock, ask to check availability online. Cant find call number. Not sure got the colour i wanted. When recontract ask to choose option like so nice but collection is nightmare. Hope will be my last collection there.

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