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4.2 out of 5

28111 reviews

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Guhan Subramaniam Guhan Subramaniam

Seemed a bit unwilling to serve me. I wonder if it was because I was Indian. 🤔 Selection isn't too bad but I get very suspicious of CK underwears made in China though I know that these are originals. …

pat pat pat pat

So thankful for Fiona from Wheelock. She was very helpful and went out of her way to order a product that was out of stock for me to collect another day, instead of simply telling me they were unavailable. Really appreciated it since i was looking for it the whole night.

warcraftboyz warcraftboyz

A staff named Tina, she was very nice and she even "waited" for me as the last shopper before closing to get my brief. 👍🏼👍🏼 …

Vannesa S Vannesa S

The most horrible experience you can get at a retail brand store. Was serviced by a sales rep name Celine. It felt like I was buying undergarments from a wet market. She was rude and doesn't know the products well. She got confused with the bra sizes and left out things I wanted to try. I bought 4 bras and supposedly 4 matching underwear among other things. When I got home, I realised there were missing underwear. Called the store to verify and Rebecca assisted me in arranging for it to be picked up at another store near me. A few days later, I realised that I might have been charged for another model that was more expensive than the one I had on hand. Called the store again to verify only having to spend an excruciating half hour debating with another sales rep Rachelle on how they didn't make any mistakes and couldn't even differentiate the products I purchased base off the receipt. Requested for Rebecca to sort out and she called me even though she was on her day off. In less than 5 minutes, the matter was clarified and I was indeed overcharged for the wrong item. Rebecca arranged for another pick up and item offset at another store. I have bought Calvin Klein in many countries and this is the first time I have experienced such atrocious customer service. Please avoid going to the Wheelock branch unless you're serviced by Rebecca.

Victoria Ng Victoria Ng

Had an enjoyable time picking out stuff from this Calvin Klein outlet. Salesperson Elaine was super helpful and friendly, contributing to the pleasant experience!

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