Shop Reviews

If you are visiting, make sure to look for Mr Jusri Outbi from MST Scotts square. He was extremely helpful and approachable and helped to recommend me good shafts and irons that fit my swing. He was also very knowledgeable about the products, discounts, inventory and went the extra distance to help me check and reserve items for me. 10/10 service and thank you so much!

Jonathan was extremely knowledgeable and helpful when I was trying to purchase my first golf set. If the golf set wasn’t suitable for you he will not try and upsell you. The good service was why I got all my golf stuffs from this MST outlet.

Great team lead by Mr Chua, Jonathan was helpful and Marlon was an expert fitter

Perhaps the worst customer service experience I have ever had any where . 25 emails to customer service (flowery long emails no real intent) and 4 phone calls to store over 2 months — they are not remotely interested in solving a customer’s problem after selling. Been promised service centre will call back and nothing happens What a disappointment the soundbar has been. Soind goes off in the middle of watching every other day.

Excellent customer service from the staff at Orchard, particularly Zach. He has good knowledge and thorough in his explanation to me when I was shopping for the headphones and doing comparisons between the different models. Very patient guy who doesn't hard sell. Well done and keep it up!

Very courteous and patient retail assistant. She is also helpful on teaching me on how to use the product that I bought. I have test the sample of the HX for a long time and I found it to be my ideal headphone.

I love the audio output from my b&o beoplay EQ but super disappointed with the quality of the product. My device is well taken care of and somehow, the left device spoiled [probably due to a dead battery]. Contacted customer service and was told they could not repair it and out of warranty. In summary, b&o could not do anything about it and expected me to purchase a new device with 20% off. But what is the point of getting it when the quality of the product is questionable and the customer service cannot repair it? Also, it was so hard to contact the service centre. Overall experience, I love the audio output but hate the product quality and services. Purchase it if you can afford to change it every year.

The Beolab 8 is absolutely incredible—words can hardly do it justice! The sound quality is phenomenal, all packed into a beautifully designed, compact, and elegant package. You truly have to hear it to believe it! It delivers big, immersive sound from a small, jewel-like design. If you’re considering it, the Beolab 8 is worth every penny. Special thanks to Zach and his team for the outstanding service—both personal and professional. He made the entire shopping experience a pleasure. Be sure to visit Zach at B&O, Scotts Square, and ask for a demo—you won’t be disappointed!

Excellent and friendly service without pressure to buy. I love the B&O products and this is a place to hear them for yourself

Bought Beoplay E8 2.0 recently-- Very premium and good quality or charging case indeed, the sound quality of this TWS really amazed and impressed, especially on clear vocal and alto. Bass not their strength obviously ( can looking for Sony XM series if you prefer heavy bass ), treble could be better ( if you prefer good treble perhaps E8 3.0 will be better option ). Recommend run in the ear bud at least 24 hours first ( in total ), from 20-30% volume during first 8 hours then 50-60% volume for 8 hours, finally 70-80% for 8 hours. You will notice that the sound quality will much better after the run in. Good buy however only 4 Star rating due to high Retail Price. If discounted item below $300 then will be very perfect earbuds for this price range.