T3_Serene Tan-Quah
I have signed a few packages with them since few years back. Their standard is getting really bad. When the manicurist removed hard skin on my daughter's finger, she actually cut her. Her finger was bleeding after. On the same occasion, the girl that was working on my pedicure cut so deep that I felt pain on my toes and screamed. Not once but twice. No apologies, just pretended like nothing was wrong. I need a refund. This is totally unacceptable.