Shop Reviews

I was queuing for the takeaway line but no one was handling that queue. After a while, the lady (she was first in line) in front of me, went to the dine-in line and prob want to check if she is going to get served. The cashier told her these 2 lines have to merge to the dine in line. The rest of us at the takeout line went huh. And of course we have to to the back of the queue. This young man who was working in the bread baking area being, noticed this and quickly came up to the take out till and asked us to come back. He served 4 people within 2 mins, fast, accurate and very proactive. Prevented disgruntled customers. I do applaud his taking initiative. Toast Box should commend this young man.

Uncle is the best coffee brewer. He is not only brewing the drinks with details, he is also paying attention to customers’ orders and able to help his team whenever the cashiers are overwhelmed. The other short hair lady brewer is more careless as she did not close the lid properly and caused spill on my shoes. This never happened with uncle’s sop for the few months. Meanwhile, a black shirt cashier, a young white shirt cashier man and a long hair cashier aunty are presenting a very courteous customer service 🤗🤗 Even other outlets are not as good.

I love the teh ( milk tea with sugar) served across toast box within the island However we loved the tea served here plus loved the freshly baked banana cake it was so so good 😋

The staff was super friendly and gave us amazing service, making it a great dining experience. I came here for coffee with my friends. It's a cozy place with a nice vibe. Definitely recommend it!

Toast Box at Shaw House (Basement) This is a very popular Toast Box outlet that’s always packed, so I usually visit only after the lunch crowd. Recently tried their new freshly baked banana cake — tasted decent. I highly recommend getting their promotion: 12 cups of kopi for just $23 — very worth it! Service here is prompt and friendly too. Overall, a good stop when you’re in the area.

Confused about the system here and there seems to be no standard. There’s one queue for dine in and another for takeaway. But , I think diners are supposed to find their own seats first before queueing for dine in as I ended up with no seats after ordering at the cashier The aunties seem to be too busy with food prep to help Need clearer signs or someone to organise the whole situation as it is very confusing

Such a good breakfast option for tourists who stay in the area. Especially when you bring your kids. Toast with butter and kaya jam, with tea or coffee plus soft boiled eggs will be a booster deal to start with. This place opens in the morning, easily accessed, decent price and enough for morning intake.

Just dropped for a quick bite in Toast Box & loved the sandwiches & the coffee. Freshly made coffee was very delicious & it should give Starbucks a run for its horrible coffee. Egg was great & bread superb.

Food was not that awesome…and somehow toastbox has become really expensive. Kinda of shocked my fried rice was from a refrigerated Tupperware and microwaved. On top of average food, the service staff are unnecessarily rude. One aunty told me she is busy and she no idea about my food what has been no news for more than 20mins. Take note the place was not full and busy. Asked another staff and the staff without even finish listening told me just wait…”you don’t know how to wait is it?” 😒😒😒 and then tell me roti prata is ready soon… I politely told her I don’t even have roti prata on my order…the cashier is really slow too. She does all the take away queue first before coming to the dine in people… just are just waiting for no good reason. After all the drama, the staff are apparently not pleased and start to bang all of their equipment really loudly for the entire duration of dining in. What an experience. Check out photo for $10 fried rice. I guess my bad to even order it in the first place. Was trying to grab a quick bite during a busy day.

Currently my best authentic penang pan mee so far..if you are looking for penang style pan mee 🤘