Sungkono
Your firm was extremely helpful, and my daughter, Cindy, achieved great results by gaining admission to both UWC and Dulwich. Thank you very much!
See what customers are saying about our shops at Orchard Road Malls
4.2 out of 5
28111 reviews
Sungkono
Your firm was extremely helpful, and my daughter, Cindy, achieved great results by gaining admission to both UWC and Dulwich. Thank you very much!
Jane W
Simone and her team provided exceptional support throughout the entire application process! Ms. Wu listened patiently to our concerns and confirmed our school goals in the early stages, and offered a highly personalized solution tailored to our family's circumstances during the application process! We ultimately received an offer from UWC. Thank you so much, and I highly recommend them!
Michael Lim
I am very grateful to SMTP, Simone and Grace for all the help rendered. They have always been on a lookout and following up till the day I landed a job. SMTP are resourceful that I managed to onboard a new opportunity within weeks.
Andrea
SMTP Grace has been helpful in recommending jobs for me, and ensuring that I secure every interview well. Eventually the job was landed successfully, and the orientation was smooth. Thank you SMTP! :)
Tain Lay Phyu
It was a pleasure engaging with SMTP for my new role as they were very professional, approachable and helpful in every aspect.
Yu Hua Qiao
Working with SMTP Consult has truly demonstrated the power of professional service! From meeting our needs to implementation, the team tailored an efficient and practical solution for us. With swift technical response and meticulous service, the final results far exceeded our expectations, allowing our child to choose their ideal college.
Perry Cha
SMTP Consult was great in assisting me with my job hunting. They demonstrated great professionalism and swift update. At the same time their staff is so kind to provide tips and pointers for the interviews. Overall a great firm to work with and fulfilling my needs!
Yi Zhen Chan
Came to precious for an ART swab- customer service very slow, despite booking an appointment. Clinic has asked potentially covid positive patients to wait at the lobby. I felt dizzy so I asked for a chair which was given to me after 2 requests and v reluctantly. Have been to other private clinics in paragon and by far this is the messiest and slowest. Might be short-handed but I really don't think putting potentially Covid positive patients in the corridor makes much sense. There was also only 1 other patient before and I think she too waited a pretty long time. It's almost as if they saw me coming, so oh there's one more waiting. I'm sure art swab tests can be done alot more efficiently and faster so patients can go home and rest asap. Also, staff insisted on getting my physical nric when I wanted to use my singpass app. What are giv regulations/recommendations for if the people on the ground are just inflexible? Gave in and finally gave her my nric.. Biggest discrepancy- an angmoh lady came and she automatically got offered a chair. Erm discrimination against locals/people actually feeling ill? Will not recommend unless you want to be discriminated.
L Lim
I've went for a comprehensive healthscreening checkup scheduled on 17th Apr morning and doctor appointment to review my result on 2nd May. The check up require to fast at least 8hr and after i have completed the blood test, I have to wait for my turn to do my ultrasound. The staff told me to have full bladder before my ultrasound and after waited for half an hour, I've approached the staffs and i was told to wait at least another 1hr or more as there are still 4 patients infront of me. I have fasted since last night and probably I could only end my sessions about 2 to 3pm. The staff told me either I wait for my turn or reschedule to another date. If i wait and complete the whole screening it could takes me about 5hrs instead of 2-3hr as mentioned by the staff. Therefore, I have rescheduled my ultrasound appointment. 1 day before my appointment, the staff informed my ultrasound and doctor appointment will be postponed to 3rd May at 930AM and 1130AM respectively. After i've completed the ultrasound scan, I've informed the staff my doctor appointment is at 1130AM to review my result. The front desk suggested i go walk around first and come back by 1130AM. After I have came back, another colleague told me I've to wait for another 2hr. In the first place, if they know the result won't be out within an hour or so, they should not fix the appointment 2hr after my scan and should not slot me in if they can't complete the screening within the 2-3hrs. I have pre planned my scheduled and took time off to set for all these appointments. The front staff still tried to upgrade 2 of the test but she do not know well what is the differences between the current one and the upgrade test. Eventually I choose one of the test and afterwhich she told me I am not eligible due to age. Afterall, they suggested to mail the report and doctor summary to my house without having reviewing my ultrasound scan result with the doctor personally. The staff are very unprofessional and I am extremely disappointed with their services! Paying $1600+ healthscreening and getting this kind of services.I have very bad experience with them and how can they keep postponing my appointments.
YY chen
Visited the clinic for the first time this morning for an ultrasound and was provided little assistance. While the ultrasound was fast, no other instructions or assistance was provided. After the ultrasound ended, I was told to change into my clothes and nothing more was said. I went back to the waiting area for around or more than 10 minutes. With no one calling me, I went to the reception and asked them what’s next. They said I was supposed to automatically go to them to make payment. I had to ask about the report and who will share with me etc. Not everyone visits a medical clinic often so please provide more guidance or assistance instead of assuming everyone knows the process.
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