Joyce Long
Attn to Julia, I received the worst service ever from you, horrid service in my whole entire life! I did not even manage to step into the restaurant. I supposed she is the supervisor since she is differently dressed-different top. I was there as early at 6pm. I was told that I can be only seated after all guests arrived and was told to wait at the corner and place my order through the qr code when my hands were all full. Shortly after less than 5 mins, I received text from my family that they arrived and in carpark now. So I asked for a seat and I was again rejected despite I said my family already in carpark. There were at least 3 empty tables for 4 pax. Finally I asked for a seat for one pax since I was the only one present, again I was rejected, and she told me troublesome to change table later. So inflexible, rigid mind, and no empathy when I explained my hands were all full of bags. Btw my family arrived in 5 mins at the restaurant and there were still empty tables. I will never step into your restaurant again. You don't deserve a star for rejecting a diner!!! I had no choice to give one star just to post it. Went to another restaurant, Chen's Kitchen, next door and I was promptly seated when my family has not arrived.