Shop Reviews

PLEASE DON'T TRUST THEM!! THEY ARE SCAMMERS. ESPECIALLY FOR YOUR ELDERLY ONES, PLEASE ASK THEM TO BEWARE!! I'm sharing my mother's experience with Avinichi Orchard Gateway. On 3rd December 2025, my mom walked passed this shop and a lady ask her where she bought her shoes saying it's nice and want to buy for her mother. My mom didn't think so much and thought she was being filial so replied her readily. Then she was dragged in by the salesperson saying that she want to take picture of the shoe. Then proceed to put products on my mom and convincing her to buy the products. My mom agreed to buy 2 products which was $1.2k FOR TWO?! Anyways, my mom agreed to that purchase so it was okay. Then they proceed to ask my mom to sign packages which my mom rejected. My mom needed to rush to her leg massage appointment so she told them she would come pick up the items she bought after the leg massage. THEN THE SCAMMING STORY STARTS HERE - When my mom come to pick up the items, they proceed to convince her and putting products on her to try this and that and asking her to buy packages, my mom rejected and said no money. They asked my mom to give them her phone which they then "help her" to download Trust App without her knowledge and consent?! and end up my mom got pulled into the room to try a mask, and without my mom's knowledge they downloaded Trust App, Maribank and Atome and very conveniently transfer MY MOM'S MONEY to their own account?! WHAT ON EARTH IS THIS... My mom is not good in technology, so she didn't realised it until 2 days later when her money is gone?! THEY JUST TRANSFER THE MONEY LIKE THAT WITHOUT MY MOM'S CONSENT AND ACKNOWLEDGEMENT. My mom was saying that she did not agree to this whole transaction except the $1.2k products that she agree to buy. They even target my mom's CPF money asking my mom to go down to the shop again to complete the transaction after she recieve the CPF money?! My mom made a police report and it was said that hers is not the first case. They target especially elderly ones. PLEASE PLEASE BEWARE!! I don't know how they get 4.8 stars reviews. This clearly is a scam. They also has another chain in different name called OROGOLD. Please also becareful of that shop. As they change their shop name often, it's hard to report them.

I recently had the pleasure of visiting kimiyo orchard. I couldn’t be more delighted with the results and the overall experience. From the moment I arrived, they made me feel welcome and comfortable. She took the time to understand my preferences and provided expert advice on nail shape and color that would suit me best. Overall, I am satisfied with the outcome. Thank you Bebe and Catherine!

They couldn’t find record of payment which was an extension of my package and also didn’t have a lot of the colours I wanted but handled it very professionally- ie relentlessly looking for the record through my session (they found it) and mixing up colours to mimic the colour I wanted. Kudos to Alicia for the effort. Will be back and lovely to see studios going above and beyond!

Been a customer with them for many years. Service is good and staff are very friendly. Highly recommended to come here for manicure and pedicure session!

Highly recommended!! Great ambience and friendly ladies! Celine & Jessie are extremely friendly and knowledgeable ~ always feel comfortable dropping by to have my pedicure done by them! Looking forward to my next visit!

I've been going to this nail salon for years, and honestly, it’s never once crossed my mind to switch to another place. There are just so many reasons why I keep coming back—location, quality of staff, level of service, and more. 1. Location: It’s super convenient—literally right in front of Somerset MRT. Since the shop’s in the basement, even if there’s a heavy downpour, you won’t get wet getting there. 2. Price Point: Their prices are really reasonable. You honestly wouldn’t believe the level of service you get for what you pay. 3. Staff: Everyone’s really friendly and nice. I usually go for the packages they recommend because they’re a great deal. But they never hard sell—just friendly suggestions. Whether you take it or not is totally up to you, and even if you say no, they treat you exactly the same. 4. Easy Booking System: Booking is super straightforward. Some salons are known for selling big packages but are always fully booked when you try to use them—not the case here. I’ve never had any trouble making an appointment. 5. Service Quality: Last but definitely not least, their nail art and overall service quality are consistently amazing. Jessie, in particular, is a truly talented nail artist—she’s incredibly skilled, super fast, and somehow pulls off little nail miracles without me even needing to say much. I just sit back and let her work her magic. And no, in case you're wondering, this isn’t stealth marketing or a sponsored post—I’m just a regular paying customer who’s genuinely happy with their service. I just wanted to share this gem of a salon with more people… as long as it doesn't get too crowded after this! 😄

I’ve been coming here for 2 years now, and I absolutely love it! 💅 I was first introduced by a friend, and ever since, the service has always been amazing. The staff are so friendly and attentive, and the salon always makes me feel welcome and cared for，Highly recommend to anyone looking for a professional and warm nail experience!☺️Nana Celine good service 🫶

Kimiyo G is my favourite place to unwind and I’ve been a loyal customer for > 10 years! Staff are always friendly, skilled and professional, and the environment is super cozy. My mani/pedis often last and stay fresh for a long while! What I love most – no pushy package sales, just straightforward, quality care every visit!

Been a customer for many years since pre-covid, the nail techs are always friendly, welcoming and most importantly very efficient and fast so I don't have to sit for a long time. Some hard selling at times, but still alright. Depending on the experience of the staff, mani/pedi can last! This is my mani after almost 1 month, grew out without chips or lifting corners. However my pedi that was done on the same day as the mani wasn't so good, 2 dropped off within 1wk+, but it was done by a nail tech new to me... Usually my pedis done here are very good, colours can last 2-3 months.

It always a comfortable experience doing my treatment here. My nails are always done beautifully and I'm very satisfied with my ingrown band treatment for toes. I really can see the result. Many thanks to Celine, Joanne, Jessie & Bebe 😘