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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Guat Cheng Tan Guat Cheng Tan

Was at the Isetan Gratiae yesterday and was served by Tracey. She is very patience, friendly and convincing. She gave me a free facial treatment to prove that the products are suitable for me. In the end I bought two sets of Survival Marine Complex from her. Many thanks to the professional and quality services given by Tracey.

Ong Yu Jie Ong Yu Jie

I met Tracy Chen in Isetan Scotts who is very friendly, helpful and always help me with the correct skincare products . I love to meet Tracy with full knowledge on the products which she recommended to me . Thanks to her excellent service which she deserves it.

Melvyn Melvyn

First time coming across this skincare brand from the Netherlands, and the range recommended by the friendly, experienced staff Tracy was surprisingly pleasant. Not too strong or sticky, suitable for tropical climate for ours. Worth considering!

Latte x Ash Wong Latte x Ash Wong

Had Soap making workshop with Soap Ministry for our corporate fun event activity. Diana who hosted the workshop was very engaging, friendly and knowledgeable on the various benefits of essential oils and skincare management. The workshop was informative and fulfilling, allowing us to actively interact as we learned to mix the soap with food grade colouring and herbal powder. Everything was natural made. Quoting what Diana said “if you don’t put that into your mouth, you don’t put it on your skin” The products turned out beautiful, good for gifting and self use.

Xin en Ho Xin en Ho

I had a wonderful experience! The lady boss was exceptionally friendly and knowledgeable, generously sharing her insights about soap and essential oils. I truly appreciate her accommodating my last-minute booking. I attended the Gemstone Soap Making session and absolutely loved it. The colors were vibrant and beautiful—don’t worry, they’re made from natural powders and infused with essential oils. I even got to choose a crystal to embed in the soap, which is believed to promote positive energy during use. Best of all, the soaps are completely free from chemicals and preservatives, making them great for the skin. I had such a fun and enriching time here. Highly recommended!

Evelyn Ong Evelyn Ong

I came across this workshop a few months back while searching for events and Diana was very quick in responding to me after my first query. The workshop today was a great success because everyone; from young to old enjoyed themselves thoroughly. Diana was very engaging with all the participants too. Very knowledgeable about natural beauty products and she presented the information with good humour too. Will certainly come back again for our events

Pajan Khor Pajan Khor

S/A Durka gave a good explanation on the products and did trials on the face which convinced me on buying the products.She is a good asset for GRATiAE.

Jennifer Sanchez Jennifer Sanchez

Visited Gratiae Scotts and i fell in love with Stephanie’s service. Very professional and knows her product well. Keep up the good work! will definitely come again and buy again from you!

Angela Li Angela Li

My friend bought me to Soap Ministry. Diana is so bubbly and generous to share her knowledge, such a great vibes from her! It's a very therapeutic and fun process! When u step in, it's fill with aroma fragrance and a cozy cute place.

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