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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Anna T Anna T

Shawn has been my financial adviser for more than 10 years. He is professional, meticulous and dedicated to helping his clients with their financial goals and investment needs. I appreciate Shawn for taking the time to understand my situation and provides personal solutions for my funds, as well as insurances. I highly recommend working with him!

Duncan WHITE Duncan WHITE

Been working with GYC and Shawn Lee for the past 8 years and have been really happy with the advice and services provided. Shawn always takes the time when needed and that reassurance is what GYC provides clients. Its been a pleasure building this relationship for my financial management journey with GYC and they are defintely a go-to if you are looking for holistic financial planning!

IHKevin Ong IHKevin Ong

For more than 15 years, GYC have been providing financial planning for my wife and I. We are very happy with their professional service and excellent advise. GYC have been extremely helpful in providing sound financial planning. We strongly recommend our friends to GYC for any financial advisory services.

Mel Mel Mel Mel

Been working with GYC and Xueni recently just this year July. The planning that was done up was awesome and was very detailed. GYC is a very good company to kick start personal financial planning as they are able to recommend the right policy for individual goals.

XY XY

Have been working with Xueni for over a year now and the services and advice she brings through GYC are excellent and personalised. She's also very versatile and willing to listen to your financial goals and needs. A very helpful service for young people seeking to manage and build up their finances!

Shaun S Shaun S

Went to Orro to get a proposal ring for my then girlfriend, waited for 3 weeks before the ring was ready. Upon collection, noted there were 3 dents on the ring. Informed the staff and he suggested if i still wanted the ring despite the dents noted. I requested for a new ring and the staff again suggested that he could polish the ring. Staff tried to polish and nothing changes, i insisted that i wanted a ring replacement. Was told that I had to wait for an estimation of 3 weeks before the replacement ring will be ready. Thankfully, it was ready within 2weeks. Had to postponed my proposal plans due to this incident. In summary, the service recovery is poor. Staff should've done a quality check prior to customer's collection day. Should there be any flaws found on the ring, they should have contacted me and immediately ordered for a ring replacement rather than me having to make 2 trips down. As a luxury jewellery brand such incidences could've been dealt with better. Although it was only 3 dents, for the price paid i would expect a flawless product since my fiancee will be keeping the ring for life. Quite disappointed with the service rendered.

jason fun jason fun

I bought the rings in Feb 2025. The ring was worn very carefully. Job is a nurse, never do much rigorous activities. Always took the rings out if doing sports or anything more physical. On march 2025 the diamond dropped out. Went to fixed it, was asked to pay money, so no warranty. Happy to receive the ring but had to depart with the ring for fixing for about a month. In July 2025 the crystal at the sides dropped out. Now i have to pay more money to fix it again. I have no good comments about this ring except for the price. Thanks.

Juan Wee Juan Wee

Had a great experience here with Eileen! She help us alot with our requirements and she is very patience in choosing a suitable ring for our wedding! Really love the ring we bought here and very satisfied with the design and her service!

Sya Sya

Was served by Eileen from the start to the pick up. Located at Orchard Getaway. The experience was awesome and was happy with the whole journey. Never expect the wonderful service and even the other staff was friendly.. recommending anyone who is interested to get your wedding ring.

Muhamad Shahmi Muhamad Shahmi

Was served by Eileen in August 2022 at Orchard Gateway. We were finding the ideal ring and Eileen was patient enough to guide us thru on our first visit. Came back after a few days and she was again with the same good customer service. Thumbs up on the customer service given.

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