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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Kayleigh Bates Kayleigh Bates

Popped in on a Saturday an hour before closing time and they fit me in! A great wax, not painful, fast and clean. The staff were friendly too. You also get some complimentary ginger tea when you're done. On the way out they told me I came at a time which qualified for happy hour, so I got my wax at 50% discount! Amazing find! Would definitely recommend 👍

Lubaba Hasnain Lubaba Hasnain

This is a very good place for body waxing. I’ve got Brazilian wax, underarms and legs wax done and the experience has always been excellent. The beautician even takes out the ingrown hairs if you give the permission. Also, the beautician waxes very gently and makes sure you’re not hurt. They also have some post wax lotions and body scrub. You can buy from them as these lotions and scrub also help in hindering the growth of ingrown hairs.

dya pek dya pek

First time here, had such a comforting experience with therapist Nora. She made me feel safe and adviced me on aftercare techniques + skin repairing instructions. Polite and friendly as well, she gave top tier service that any first time customer would want! She also did not hard sell which i reallg appreciate. Definitely coming back here for my next appointment and considering the package as well! Thank you so much Nora 💕

anu18preet anu18preet

I have been coming here for waxing services and Fen has always given top notch service. She is very polite and particular. Love this place!

nicole quah nicole quah

i have been here for three years and my therapist Fen has never ever let me down. great work, and exceptional service. thank you Fen 姐 😚❤️ …

Pooja Misra Pooja Misra

Estheticians here are kind, experienced and thorough. Very little pain on waxing and much better than Strip while lower priced! Highly recommend

N Sch N Sch

Renewed package twice. As I like the people here and service is good! Except recently they 2 months reno and two things make me unhappy (management need to take note): 1. Never text or inform Reno is happening at orchard- I came down to notice it’s close for Reno. I texted a few times to book appt with no response so I came down. 2. I returned back to orchard to resume my package… and was verbally informed, price increased and will deduct more credits. Shouldn’t they let me finish using this round of credits before charging more? I find this an unethical way or running business. The min. Is to inform us via email or text there’s a change of fee etc. That’s min. decency.

Poh Xue Ling Poh Xue Ling

Thank you staff Fen for the plesant and smooth treatment. Very nice, friendly and polite staff🥰 Very good service …

Madhuri Rao Madhuri Rao

Had a wonderful experience with Fen.She’s gentle, professional, and makes the whole process super comfortable. The results are smooth and flawless every time. Highly recommend her if you’re looking for a relaxing and quality waxing session! It my 5 time renewing my contract

jackosn laieks jackosn laieks

I had my very first waxing experience today with Jeslyn. I am a very hairy man. She is highly experienced and skilled at waxing multiple areas. She is fast and as painless as possible. She always prepared me well for sensitive areas and it made my first experience so safe and comfortable. I am lucky to try this orchard gateway location and meet such a professional therapist. I can’t wait to go back.

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