Shop Reviews

I bought the perm and cut voucher from fave. Overall, it was quite a bad experience.. Also had to wait for a short while ~30mins before the stylist was available. After his initial analysis, he said my hair was too dry to perm (I had not done perm nor dye before) and requested to either cut my hair length or pay additional $50 for a protective solution (which ended up he only sprayed a few times to apply...). Thus I was indirectly forced to top up otherwise the perm voucher would go down the drain. The hair cut was also done unprofessionally as compared to my past experiences in the local malls. The perm also did not turn out nicely/stylish.

Not sure about the mixed reviews of this place but I'd definitely recommend this place. I got a complimentary voucher for a hair treatment (I voluntarily purchased some hair products above $100) and they didn't hard sell any of their treatment or products at all. For a free treatment it was definitely above my expectation. My hair was previously heat curled by a different salon and they curled them back for me. It looked great and was perfect. Thanks!

I went there before for a hair cut. It is done by a lady still quite alright. This time I went there for a hair perm. It is served by a rather fat guy with protruding stomach. Appointment is 11:30am. But the procedure start at 12pm because he is late and taking a meal. This is stated by him openly. It seems like a common practice to keep customer waiting. They also have the practice of styling, blowing their hair in front of the customers. What is worse is when I asked him how do you do hair cut for permed hair he replied "Anyhow cut". From the way, they handle the customer also highly depending on the stylist mood. Such as some receive a long massage during hair wash, whereas some are badly treated such as my case. He also talk without thinking twice whether it is an insult for commenting my white hair. Perhaps during our conversation something goes wrong or I did not purchase additional treatment but this is very unprofessional. I did not ask for the stylist name but this shop is highly not recommended to visit!

Will not recommend this place. First there's nobody answering the call in the morning. Then walked in and try to make prior appointment to redeem the bought vouchers from Shopback. The receptionist also one of the stylist didn't bother to serve or take in appointment and throw in comments such as "Usually those people who buy vouchers need to make appointment 24 hours prior". However, under terms and conditions of shopback didn't state so. Then she unwillingly put me to the appointment for 5pm. Got there 5.15pm and still no stylist willing to take me in because I'm the voucher buyer instead. The other stylist served other customers first. Felt that if this salon isn't willing to treat all customers the same then don't bother putting your marketing on Shopback or Fave. I left after waiting for 30 minutes. The receptionist closed the shop and I told her I am canceling the appointment. She said okay and still didn't bother to take opportunity to ask 'Would you want to reschedule'? Very bad service. Will not recommend this salon.

Stylist was unprofessional in handling customers. I bought the rebonding package through fave. My appointment was 3pm and was only served at 4pm. After the first hair wash, I was left sitting at my place with my hair wet for half an hour while he attended another walk in customer. By 6pm, I was still waiting for the stylist to dry my hair and proceed with the hair straightening process. As the shop closes at 8pm, he literally rushed through the whole process to finish in time. When we were done, he did not even bother to ask me if the hairdo was okay or not. I tried to comment that the hairline was not right and he just brushed it off and say that I can adjust that myself. Not going back ever.

My 2nd time here because first visit was good, (back then was called TIGI Salon) not sure what’s with the new name now. Please review your staff called Alex. Open up your CCTV and see how fast he was applying the first ointment on my hair like he rushing somewhere. He got the cheek to scold me and say stop moving my head, I said maybe you don’t pull so hard, he replied saying it’s not his problem. Also left me at the sink without telling me what’s happening for 30 mins. I think he doesn’t want to work here. After cutting never ask if I’m okay, just say okay you can go now. Plus, haircut was bad anyway. Worst experience and service I have had as far as I recall in recent years. Leave 1 star because counter staff was not bad, not good, just doing her job. Disappointed because was expecting better service. Will not be visiting ever again.

My spouse and I love this store! There is a huge assortment of hair care products from the world's leading brands. Our family's favorite brand is Kérastase.

Visited TIGI saloon because my hair stylist moved in sometimes ago. Very comfortable and clean environment with friendly staff. Easy accessible from Somerset MRT and a variety of brand in hair products and treatment. You can always check with them about the pricing before styling.

Steamed Chicken & Roasted Duck Kuey Tiao. Silky noodles, tender chicken, glossy roast duck that hits every bite

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