38+ Premium Malls - Explore All

Shop Reviews

See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

Filter Reviews

Clear

Christina Goh Christina Goh

I love this outlet so much the staff here are really helpful. Especially Tira, she is so sweet and full with so much knowledge with fashion . It’s my first time getting formal wear and she give me so much advice 👍 Love her and love the cloth from love bonito

Anamika Priyadarshini Anamika Priyadarshini

The store is well organised and the style is cute. Variety of options for dresses, pants and shirts. If you’re looking for tops with sleeves that might be tough as most of the articles are sleeveless. Multiple fitting rooms so didn’t have to wait in line. The only thing I didn’t like is how there is no return or exchange policy for “sales items”. I’m not sure what sales item is but it’s quite unfair that some products are sales items while others are not.

Rena Kek Rena Kek

Superb service from the Sunday evening team at 313. Previously I was here - not so great, so so only. But today I came - fantastic! When I needed some help, the ladies, Kylee and Dina, were always so ready and happy to service with their bright smiles and provide tips. Bonus - very honest with the current promotions.

Flo G Flo G

First time visiting this outlet actually to return an online purchase. This outlet is spacious with one of the most stocks when I checked on their site. Varieties are plentiful for selection. I like their q system for reservation but there’s hardly any wait for the fitting rooms on a weekday afternoon. The staff are lovely and professional, even with a 4 piece limit for trying-on, they are great help when you need to swap out pieces and they will assist with getting a new piece for the right fit. Cashier is also polite and professional. Absolutely pleasant experience. Definitely returning to shop here.

Grace Loh Grace Loh

i recently went to the somerset outlet and was extremely impressed by kylee's exceptional service! she is very helpful and offered much insight to the promotions and recommended clothes. talking to her made my day :)

Adilla Rabu Adilla Rabu

I had an amazing shopping experience at Love, Bonito Somerset 313 while looking for the perfect outfit for my company's Christmas dinner. I was assisted by Izza, who was incredibly helpful throughout the entire process. She offered great suggestions, shared her opinion on which outfits looked best on me, and even picked out options for me to try. As someone who loves to dress up but isn’t always sure how, it felt like I had my own personal fashion advisor! Thanks to Izza, I found the perfect outfit for my team dinner. Keep up the great work!

Vivian Koh Vivian Koh

Was at Love, Bonito to get some items I needed for the coming week, not to join the 11.11 chaos. Was told two of the pieces I wanted had no more new stock. I asked the cashier to help check if the ION Orchard outlet had them, and she said both were out of stock there too. The pink crossover knit top had loose frays at multiple places and didn’t look great, so I double checked if it was still available online — she said no. I decided to just get the display piece, believing her. Right after I popped by ION, and there were two other pieces in my size available on the rack that were in much better condition. Now I’m stuck with a defective top because of the no exchange rule during the sale. Honestly disappointing.

C C C C

I had a disappointing experience at the Somerset branch today. The staff at the cashier came across as disinterested and unapproachable. I wasn’t asked if I wanted to check the new piece before payment too and the whole process felt rushed and robotic. During the payment process I opened the packaging in front of the cashier since she didn't ask if i wanted to check the item, but instead of offering assistance or checking if everything was in order, I was just stared at, which made the interaction feel awkward and unwelcoming. There was also no thank you or basic courtesy, even though I thanked her and was met with awkward silence. Overall, the lack of warmth was quite surprising, especially compared to the much better service I received at the ION outlet just about 20 minutes earlier. 09/09/25 morning, 11am+

Erica Leong Erica Leong

i love everything about this brand, it has this clean and fresh aura. and their clothes are really suitable for this weather. thank you, love bonito and i will purchase again soon!

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops