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See what customers are saying about our shops at Orchard Road Malls

4.2 out of 5

28111 reviews

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Abdul Rahman Abdul Rahman

I enquired about the Deep Cleaning service for a single stroller and requested for pickup and delivery service too in the morning. They replied my messages promptly and rendered the services within the same day! Most importantly, my stroller that was collecting dust, and had some questionable stains, is now clean and safe to use!

liping cheng liping cheng

2nd patronage to Sparkle Clean but 1st time to Sparkle Clean @ Paragon. Definitely significant difference before and after. I opted for the Deep Clean, which took 1.5hr. Gave 1 star short because while the car seat was smelling nice, upon collection, the car seat was dripping water from the gaps (of the hard structural frame). And in ultra deep spaces behind the seat, dust can still be spotted. Not critical since it's child-inaccessible areas. And maybe after cleaning, the staff put the car seat on a table and the base caught some dirt. Need to self-wipe away.

Melodie Gan Melodie Gan

I usually patronise the harbour front outlet where the service & cleaning are top-notch. It was my first time at the paragon outlet to clean the urine on my child's car seat. Upon pick up, the car seat was damp, still had a urine smell & (like someone else mentioned) had water leaking out from the isofix hinge area & the base. The water smelled of urine.. totally disappointed with the cleaning service at this branch. I ended up having to remove the seat cover & wash it myself. But I can't remove the smell from the straps that can't be removed. Moreover, crumbs & raisins still fell out when I cleaned it.

Hui Boon Koh Hui Boon Koh

Excellent service with great customer orientation! Sent a stroller for deep cleaning and was impressed with the extra mile that they went to clean thoroughly! Helped me to remove the unsightful leather pieces which were peeling off, and restored the shine! Thank you!

Fa'izah Saeman Fa'izah Saeman

Glad to have Sparkle Clean open up their 2nd outlet in town, really convenient for me. Lovely service as always! Their friendly staff, Lloyd and Wilson were very approachable, and skilled in their services provided. I don't have to worry about leaving my products with them.

Aliff Arman Aliff Arman

Sparkle and Clean provided cleaning and UV sterilization of my stroller, car seat and added in UV sterilization of my carriers as well. All the service was done efficiently and professionally. They even provided photos of the work that they did. Will recommend to anyone anytime on their service 👍🏾

Sharmaine Soh Sharmaine Soh

Sparkle Clean performed a deep clean of our car seat after it was soiled with vomit. Although we had cleaned it ourselves, there was still a smell. They did a great job removing the smell and it was almost like new again! 10/10 would recommend!

Rachel Ma Rachel Ma

Fuss free and convenient with excellent service from company representative Lloyd. After reviewing the pram and car seats I had booked and brought for cleaning, he suggested alternative options based on the condition which would have cost me less. The cleaning was completely on time and images of the cleaning process is shown to you upon collection. Lloyd also helped me with loading all the items back to the car at the car park seeing I was alone. Professional and service oriented. Will return again! 👍

Peiqi Yio Peiqi Yio

My child’s car seat was very dirty and had to be deep cleaned. I tried cleaning myself and it didn’t work, so I had to send it in to sparkle clean to get it fixed. It was done in 2 hours and the staff (Wilson) was really professional and friendly. After cleaning the seat was fragrant and no longer smelled bad even after the spray wore off.

Jazreel Chua Jazreel Chua

I recently sent a used stroller (bugaboo fox set) for an ultimate clean and both my husband & I are absolutely pleased with their service + results! They are so efficient - we got our stroller picked up on wed evening and our stroller came back today like-new and well wrapped! Firstly, it was so easy to contact them via WhatsApp: Wilson attended to us and his service was impeccable; he was quick in response during working hours, constantly updating us/ sending pictures of the cleaning process even when we didn’t ask for them! Also, they managed to rid the strong stale smell which was lingering on the fabrics before. We opted for their 2-way delivery service which was a plus since our stroller was quite bulky. It was such a hassle-free and value-for-money experience😊 they made sure that pick up/sending back timings were convenient to us and they even made sure particular spots/stains we mentioned to them were well cleaned. Their standards really surpassed our expectations - we rarely come across businesses who are as passionate and service-oriented as Sparkle clean and we really appreciate it! Thank you so much for cleaning our stroller well and making us happy customers🤗 We would love to use Sparkle Clean’s services in the future and would definitely recommend to everyone who needs to send their strollers/car seats for cleaning!

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