Shop Reviews

Vino was awesome! She was super helpful and even let me practice with the stroller under her watchful eye! Great service!

Tony is a fantastic salesman - very clear, very thorough and also not pushy. We love how informative he is and how he’s always giving us the best recommendations based on customer insights. He is extremely friendly and does not mind us asking detailed questions. I will keep coming back to the paragon store because of his superior service. Thank you Tony, and team!

My wife and I were assisted by William during our visit on Wednesday. His patience, and genuine helpfulness during our initial recce left a strong impression on us. It was because of his excellent service that we returned to the Paragon outlet and made our purchase without hesitation. Keep up the great work, William!

Ms Michelle He was very friendly, and knowledgeable. She guided us through the essential items required for a new born. This outlet has suite of items like a one stop centre. Good experience!

I recently visited Mothercare Paragon and purchased several bulky items that needed to be delivered to my home. Vino assisted me throughout the entire process, and I truly appreciate her help. She was patient, knowledgeable, and took the time to recommend essential items for a newborn. I’m very glad to have had her assistance. It made my shopping experience smooth and enjoyable.

Wow! Incredible customer service! I recently received a stroller, but after setting it up, there were a couple of lingering issues I could not resolve on my own. At the store, Jen and Vina were happy to diagnose and correct the problem. Thank you very much for your incredible customer support! I look forward to being back in the future.☺️

I had an excellent shopping experience with Michelle from Paragon Mothercare. She is kowledgeable, and took the time to understand my needs. She explained the different features clearly, compared options, and guided me to choose a cot that is safe, comfortable, and perfect for my baby. I really appreciate her professionalism and warm service, which made the whole process so much easier and stress-free.”

Had an amazing experience with Jennifer today. Went to take a look at baby carriers and Jennifer patiently and enthusiastically explained to us how to wear the carrier + the diff carriers. Really helpful for first time parents like us! While we were not ready to buy yet, we are really very grateful and impressed by Jennifer’s service!

⭐️ for the staff’s service attitude NOT their products. Was looking at the price tag and saw $2 Nett for their juice pouches, walk to the counter and staff informed me it’s not $2 but $3.10 instead. I ask her where’s the price tag? She told me she didn’t know and whether I still want the products. Asked another staff, she also replied she don’t know where’s the correct price tag !!! This is totally not cool, you guys have so many staff and no one realised price tags are wrong, and don’t even bother to do any service recovery. Didn’t expect this coming from such a huge brand like Morher care. Told the staff I am gonna snap a picture and feedback, the price tag was removed immediately. WOW!!!

My family had a very positive experience at Mothercare thanks to Peggy. She was patient, attentive, and very knowledgeable about the products. She took the time to understand what we were looking for and gave thoughtful recommendations, which made our shopping experience smooth and enjoyable. Truly appreciate her professionalism and friendly attitude. Please extend our appreciation for her outstanding service!