Van Cleef & Arpels occupies Floor 2 at Takashimaya Shopping Centre, 391 Orchard Road. The French luxury jewelry maison presents high jewelry, watches, and precious objects reflecting over a century of craftsmanship. Signature collections include Alhambra, Perlรฉe, Frivole, and exceptional pieces featuring diamonds, colored gemstones, and innovative gem-setting techniques.
The boutique showcases the brand's poetic universe through displays emphasizing nature-inspired motifs and fairy tale narratives. Van Cleef & Arpels appeals to collectors and connoisseurs seeking heirloom-quality pieces with artistic merit beyond intrinsic value. The location offers private viewing appointments for high jewelry and made-to-order creations. Watchmaking collections include complications and ladies' jewelry watches combining technical precision with decorative arts. The Takashimaya boutique serves Southeast Asian clientele seeking Parisian haute joaillerie with personalized service standards befitting the maison's prestigious heritage.
3158 3419
Orchard Road
Operating Hours
Open Now
Closes in 1h 2m
Monday
10โฏamโ9:30โฏpm
Tuesday
10โฏamโ9:30โฏpm
Wednesday
10โฏamโ9:30โฏpm
Friday
10โฏamโ9:30โฏpm
Saturday
(Today)
10โฏamโ9:30โฏpm
Sunday
10โฏamโ9:30โฏpm
Menu information is not available at this time.
Photo Gallery
Exterior view of Ngee Ann City shopping mall with a Van Cleef & Arpels store entrance.
The Van Cleef & Arpels logo is displayed in elegant black text on a white background.
Van Cleef & Arpels earrings and bracelet displayed on a velvet tray.
A glass of champagne and chocolates on a table with flowers and a lamp.
A display window showcasing exquisite diamond jewelry, including a necklace, earrings, and rings.
Van Cleef & Arpels gift boxes and a business card with store details.
A pair of elegant gold clover-shaped dangling earrings displayed on a textured surface.
Van Cleef & Arpels necklace in its box, with a bouquet and shopping bag.
Display of Van Cleef & Arpels necklaces and bracelets in a jewelry store display case.
Van Cleef & Arpels gift boxes and a suede pouch on a marble surface.
A Van Cleef & Arpels necklace displayed with a digital catalog on a tablet.
A business card for Van Cleef & Arpels, Singapore, held by a person.
Several white shopping bags with green handles and a logo are lined up.
Van Cleef & Arpels Alhambra collection jewelry displayed in a shop window.
A Van Cleef & Arpels bracelet with clover motifs in a display box.
Interior view of a luxurious jewelry store with display cases and a chandelier.
A small gift box with a ribbon sits on a tray with glasses and Evian water bottles.
The elegant storefront of Van Cleef & Arpels at Takashimaya Shopping Centre, Singapore.
The elegant storefront of Van Cleef & Arpels at Takashimaya Shopping Centre, Singapore.
Inside a Van Cleef & Arpels shopping bag with a small green pouch and white boxes.
The elegant storefront of Van Cleef & Arpels, showcasing exquisite jewelry in display cases.
Close-up of Van Cleef & Arpels necklaces displayed on a black tray.
Luxurious interior with plush orange seating and elegant decor, reflecting a high-end boutique ambiance.
A table setting with a glass of rosรฉ, Perrier, and two small gift boxes.
A display window showcasing Van Cleef & Arpels jewelry, including necklaces, rings, and bracelets.
Exterior view of Van Cleef & Arpels boutique with illuminated displays and elegant decor.
Exterior view of the Van Cleef & Arpels boutique at Takashimaya Shopping Centre.
Luxurious interior of a Van Cleef & Arpels boutique with display cases and a chandelier.
Van Cleef & Arpels showcases a stunning haute joaillerie necklace with vibrant gemstones.
Framed artwork featuring Van Cleef & Arpels jewelry and fashion illustrations.
A white shopping bag with the Van Cleef & Arpels logo sits on a dark surface.
Visited the Takashimaya outlet on Sun afternoon (30 Nov). Few points below explaining why we are unlikely to visit this outlet again in the short run.
My wife was indecisive and this resulted in the salesperson making a few trips behind to retrieve the jewellery. One time when he was going behind, he told his colleague that we were making him "่ตฐไธ่ตฐไธโ = we are inconveniencing him.
-Talked in a dismissive tone - my guess is because we did not dress wealthy.
-Asked about the prices of a few items and he said the prices are exactly the same as the prices shown online. Sorry, we do not have perfect memory.
-I asked for his name card before we left so that we could look for him next week when we make the purchase and he rejected and said we could look for any of his colleagues + the items we are purchasing are small items (our budget for ๅ็น้ was not big but also not small).
Given the snobby customer service, we will be visiting other VCA outlets / other brands.
Nicholas Tan
Walked into nothing but rudeness at this boutique. Eliz gave me that impression that was not only dismissive but also entirely at odds within the standards of service I expected.
A M
I took my 2 20 motif necklaces and 5 motif bracelet (worth ~73,000 SGD) to be cleaned at 9pm this evening, and was met with 0 customer service and a rude attitude by the Chinese lady staff serving me. Was not offered a seat, let alone some water or a coffee. I asked her to provide me with a pouch for the items as I did not want to wear them immediately after, to which she replied โwe donโt provide pouchesโ. I know this not to be true, having frequented other VCA boutiques in Singapore (MBS, ION), where I am ALWAYS offered a pouch to store the jewelry upon collection. As a luxury boutique, I expect a luxury experience even if I am not buying a new piece at that particular time.
J Z
Horrible experience by the sales named Desmond. No service No smile. Don't even bother to wrap my case into a proper box. Never wore glove when handling my ring. U can check cctv. 21jul24 720pm. Brushed us off like a begger. Just because you're covering for another sa. That doesn't mean u can be so rude.
Positive Reviews
Cindy Ruliana
I rarely write Google reviews, but so far Iโve had my best shopping experience with VCA in this branch (Ngee Ann City). All the SAs in the store are very friendly and have been super helpful to assist me.
Very grateful for Eliz who worked in Ngee Ann City branch. Her product knowledge is truly magnificent, and she has a wonderful taste as well! which makes her recommendation very appealing to me ๐ Overall, Iโm a happy customer because I scored various beautiful pieces from VCA in this store.
10/10 would recommend on getting your VCA from Ngee Ann City branch ๐ฏ
Vy Le
I was served by the sa Gabrielle Lim, who is very nice and attentive. I bought the 10 motifs onyx which is availabe at the store. This is the oldest VCA store in SG. The small bottle of champagne was a gift from VCA.
May Sabai Htwe
I had the best experience ever at Van Cleef & Arpels (Takashimaya outlet), all thanks to my fantastic SA, Eliz!! She was super friendly, patient and explained everything so clearly. Her product knowledge is amazing and she made my first purchace feel so special and exciting!
I left the boutique absolutely happy and I am already looking forward to coming back for more in the future!
Snowy
Our visit was overall a wonderful experience. We were served by Ms Eliz, she is very accommodating, patient, warm & informative. She shares her opinions & recommendations. Ms Eliz really pays attention to details, we really appreciate her thoughtfulness & initiative in ensuring us a great first experience. Recommend to look for her!
William Lu
Saw queue the other day and didn't go in. The day we went again, there wasn't any queue and we went in to look for vintage alhambra pendant, it was beautiful piece but a bit small. The magic one was just nice size and also a beautiful piece. The color that we wanted wasn't available at that time.
The sales associate was friendly to attend to our queries but not enough engaging. Went to purchase at Ion Orchard outlet instead.
