Tiffany & Co. operates a 5,000-square-foot duplex store at ION Orchard Level 1 (2 Orchard Turn, daily 10am-10pm), featuring a street-front facade lit with Tiffany Blue and carved with a wheatleaf pattern. Founded in New York City in 1837, the American luxury jeweler maintains its position as one of the world's most recognized fine jewelry houses, renowned for exceptional diamond quality and unrivaled brilliance across engagement rings, high jewelry, and timepieces.
The two-story boutique houses a bridal salon showcasing the world's most coveted diamond engagement rings amid custom furnishings designed to create an intimate consultation environment. Customers can schedule appointments with Tiffany Diamond Experts to view designs, examine matching wedding bands, or customize engagement rings through personalized consultations. The store provides custom engraving services for select Tiffany designs, adding personal significance to jewelry purchases.
Product collections span diamond engagement rings, wedding bands, necklaces, bracelets, earrings, and fine jewelry across precious metals and gemstones that represent Tiffany's 188-year heritage in American jewelry craftsmanship. The ION location serves as one of multiple Tiffany Singapore presences including Takashimaya at Ngee Ann City, positioning the iconic blue box within the city's luxury jewelry retail landscape serving couples, collectors, and customers seeking investment-grade fine jewelry and exceptional diamonds.
1800 843 3269
Orchard Road
Operating Hours
Open Now
Closes in 1h 4m
Monday
10 am–9:30 pm
Tuesday
10 am–9:30 pm
Wednesday
10 am–9:30 pm
Friday
10 am–9:30 pm
Saturday
(Today)
10 am–9:30 pm
Sunday
10 am–9:30 pm
Menu information is not available at this time.
Photo Gallery
The exterior of a Tiffany & Co. jewelry store with illuminated signage and a display.
The elegant entrance of Tiffany & Co. jewelry store in a modern shopping mall.
Tiffany & Co. branded shopping bags and boxes with ribbons.
Interior view of a Tiffany & Co. store with display cases and entrance doors.
A nighttime view of a modern shopping complex featuring Louis Vuitton, Dior, and Tiffany & Co. stores.
A street view of Tiffany & Co. and other luxury stores in a modern shopping district.
A well-lit jewelry display case filled with rings and other fine jewelry.
A display of elegant Tiffany & Co. necklaces, earrings, and a ring in a shop window.
Interior shot of Tiffany & Co. with framed artwork and jewelry displays.
Colorful sculptures of people reading a newspaper and carrying shopping bags outside a Louis Vuitton store.
The exterior of a Tiffany & Co. store with its iconic logo and turquoise facade.
A Louis Vuitton store front with a display window and people walking by.
A person is using a tablet next to a bouquet of flowers and balloons in a Tiffany & Co. store.
A nighttime view of luxury brand stores including Louis Vuitton, Dior, and Tiffany & Co. with festive decorations.
The elegant Tiffany & Co. storefront with its iconic blue facade and prominent signage.
A server offers a pastry and coffee to guests at a table in a luxurious setting.
A tiered stand holds a pastry and a sandwich, with a Tiffany & Co. branded coffee cup in the foreground.
Interior view of a luxurious Tiffany & Co. jewelry store with display cases and a grand staircase.
The illuminated Tiffany & Co. storefront at night, with people walking by.
Two elegant Tiffany & Co. watches with turquoise alligator straps and diamond-encrusted bezels.
A display case showcasing Tiffany & Co. jewelry, including necklaces, earrings, and bracelets.
Interior shot of Tiffany & Co. featuring a staircase, seating area, and decorative wall art.
Tiffany & Co. jewelry display featuring necklaces and rings in a signature blue box.
A woman walks down a grand staircase adorned with artwork and elegant chandeliers.
A close-up of a sparkling diamond-encrusted brooch shaped like two birds.
Interior view of a luxurious jewelry store with display cases and seating areas.
A serene seating area with light blue sofas, chairs, and a marble coffee table.
Close-up of hands wearing Tiffany & Co. diamond engagement and wedding rings.
I had a very disappointing experience at the Tiffany & Co. store in Ngee Ann City, specifically with a staff member named Beatrice. From the moment I walked in, she served me without a smile and came across as extremely rude and dismissive. Her attitude was poor, and she seemed openly judgmental — as if I wasn’t worth her time or couldn’t afford anything in the store. I actually came intending to purchase an item, but I chose to leave shortly after entering simply because I didn’t want to spend another minute dealing with someone so unprofessional. It’s appalling that a luxury brand like Tiffany & Co. allows this kind of service to represent their name. Completely unacceptable.
Rachel Goh
Terrible service. Continually tried to deny they did not change anything when I sent it in for a chain replacement, but they replaced the entire necklace - replacing it with a poor cheap pendant. Pendant lost its colour and chipped in a few weeks. When I had the original necklace for YEARS without any issue. It was a dear piece and I’m still upset about it. The rep that was assigned to me was terrible at giving updates and showed no empathy at all. Terrible experience.
Zi Moh Tan
We were served by this really plump black rimmed bespectacled male who seemed the least bit interested in serving us. And his heavy breathing and sighing while we browse the product just soured the whole experience. Dismissive and arrogant like how the other reviews have stated.
Ray Tan
Absolutely appalled by SA Paul’s service - if you’re reading this, please step up!
We visited the Tiffany & Co. boutique today at around 6pm, and it turned out to be one of the most unpleasant retail experiences we’ve ever had. Paul, the staff who served us, was condescending from the very start — speaking in a belittling tone and showing obvious impatience throughout. When we simply wanted to take photos of the rings (to better decide on our options), he rudely told us not to, in a manner that was both dismissive and unnecessary. Instead of offering guidance or courtesy, his attitude was rude, unprofessional, and completely at odds with what Tiffany & Co. claims to stand for.
For a brand that prides itself on timeless elegance and exceptional service, this experience was nothing short of disgusting! This was our first visit to Tiffany & Co., and thanks to Paul, it will also be our last at this boutique!
GTS
Super judgmental salesperson. We were served by a plus-size older woman who schooled me and my friends on the different types of diamonds and jewellery. Demanded our details despite us declining. She gave us a very judgmental look. I thought salespeople were supposed to serve the customers.
If you are so well-off, why are you working in the sales industry? Avoid at all cost
Positive Reviews
Carly Peart
Well known jewelry brand located round the world. Often busy so can be difficult to get served.
Free cleaning for their products. I dropped off a ring to be reshaped and cleaned. 2 weeks and fantastic job. $60 charge for the reshaping but the cleaning job was worth it alone.
KRC
I had the pleasure of purchasing a Tiffany & Co. ( Ngee Ann City ) bracelet today, and Andrew’s service was nothing short of exemplary. His professionalism, warmth, and deep understanding of the collection made the entire experience both effortless and memorable. Andrew struck the perfect balance between attentive guidance and genuine sincerity—qualities that elevate a simple purchase into a true luxury experience. An outstanding consultant whom I would gladly return to and highly recommend. ⭐
K t
My fiancé purchased my engagement ring from Tiffany & Co., and we were assisted by Jun throughout the process. We later returned to him for ring cleaning and to explore wedding bands, and each experience was just as wonderful as the first.
Jun is exceptionally warm, empathetic, and professional. He never made us feel judged or rushed, and he took the time to genuinely understand our preferences while thoughtfully guiding us through the options. His friendly and approachable manner made what can often feel like an intimidating experience at a high-end jewellery store truly comfortable and enjoyable.
Having visited other luxury jewellery boutiques, I can confidently say that Jun’s level of service stood out. We left feeling happy, well taken care of, and truly appreciative of the experience. Thank you, Jun, for making such an important milestone even more special.
Priscilla Ng
I had a wonderful experience at Tiffany & Co. Ngee Ann City, thanks to the exceptional service from Angeline Lim. I initially visited to have two Tiffany & Co. silver pieces polished, and Angeline made me feel truly welcome from the moment I arrived.
She noticed that one of my pieces was an 1837 ring and thoughtfully introduced me to the continuation series. Her sincere and knowledgeable approach led me to purchase the matching 1837 bracelet, which I absolutely love. I also ordered a Tiffany coffee cup through her—she made the entire process so smooth and pleasant.
Angeline’s warmth, attentiveness, and genuine care made my visit truly memorable. She exceeded all expectations and turned my Tiffany & Co. experience into something special. Highly recommended!
Christine Chew
I am writing to express my heartfelt gratitude for the exceptional service Ms Charlotte provided at the NAC store.
After being referred by Cee, the store manager following the departure of the original SA, Charlotte had went above and beyond to assist me.
When I shared that I needed a gift for my niece’s 21st birthday, who is bravely fighting leukemia, your kindness and compassion truly touched my heart. The handwritten card and beautiful bouquet had won my loyalty to this store moving forward.
Please look for Charlotte if you happens to pass by this store. One of the best SA I have encountered
