eunkyung kim
Good service! Offers free home delivery above $100. Good for cleaning clothes after winter travels.
15 reviews
eunkyung kim
Good service! Offers free home delivery above $100. Good for cleaning clothes after winter travels.
velan v
Aiyork is the best. Always checking and making sure everything is in order before billing me. Very happy with all the services.
Yasin Mangera
Worst customer service I’ve ever experienced. Paid $160 to dry clean a $1000 outfit. After ruining it, offered $140 back in compensation, not even the amount I paid them to clean. After speaking to customer service (who took a month to respond), offered me a $60 voucher on top of that and still didn’t apologise. Whilst the financial aspect is disappointing, the stress of the situation and the complete incompetence and carelessness of Presto made everything so much worse.
David Tan
Ruined two of my pants and no compensation, no apology. And they have the audacity to keep raising prices. Read the room, your service is atrocious and there are better and more afforable laundry services nearby.
Gracia
Use Presto's delivery service at own risk, I was advised by Presto's staff. My designer items - priced almost $500 each -were returned badly stained. It's unthinkable that I can even wear these again. The delivery man had checked the items to be faultless in front of us before he took them away. But when the items reached their tagging center, they were apparently stained. Presto denies responsibility. For the item they identified as stained, no refund was given. For the item that they did not realized was stained, only a refund of the laundry fee was given. In 2021, Presto also ironed down my dress that was not meant to be ironed. I find that I was quite foolish to trust in Presto's end-to-end service. Despite the delivery man and us checking the items before they left our home, Presto is not to be held accountable if the item ends up at their tagging center stained. The perceived convenience of their delivery service is not worth it if clothes become compromised. I would personally NOT use their services again.