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Rating Summary

3.3

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for Presto Drycleaners

Jiak Pa Liao

Jiak Pa Liao

1

They used to be very good. But due to recent price hike, no longer worth going to this shop. No point talking to customer support. Better to go other laundry shops. The negative reviews were a concerned for customers sending luxury items to the shop.

sugar Lim

sugar Lim

5

Attended by Madam Ooi at Ion branch, she is very friendly and cheerful. Lead time for dry cleaning is fast.

Lynn Koo

Lynn Koo

5

My favourite laundromat and friendly staff. Turnaround time is quick and they do a superb job. Highly recommended!

Tiong Mee Fong

Tiong Mee Fong

5

I like the service here. Came all the way from Jurong East. Ms Ooi provides very good service.

Daisy Tan

Daisy Tan

5

Served by Ms Ooi Ai York. Always greeted by this pleasant lady. Cheers for a nice service received.

Florence Kelly

Florence Kelly

3

Charged $68 and the shop was not able to remove the Vaseline stains on the down jacket at all. The staff kept the invoice and credit card receipt did not return after I pickup the laundry. Gave 3 stars instead of one star is because the past services were good.

Alexis C.

Alexis C.

1

Presto is the worst dry cleaner. If you are planning to send in jackets and trench coats, please don't. They are extremely unprofessional. Hot iron over a black blazer resulting in burnt shiny marks, and hot iron over the flap of the trench coat (with the button beneath) causing yet another burnt shiny mark. When a complaint was raised with Presto, this is the response - "we are unable to process shiny marks as a claim for compensation as it is a common problem for jackets". Great response - send in laundry at your own risk, because they will not take responsibility for damage.

HUIG

HUIG

1

I’ve sent in a relatively inexpensive black jacket to presto for dry cleaning. The garment was returned to me with iron streaks all over. This came as a surprise as it’s not my first time using Presto. Their past services were very pleasant and commanded the premium. From the damage, it is clear that the garment’s care label mentions to press with a press cloth - was clearly ignored. It’s disappointing that a premium dry cleaner can’t get a basic piece right. The service recovery was subpar and could not even restitute the fee paid for the dry cleaner. I will not be back because I can’t afford sending my garments in and having to worry about whether basic pieces can done right.

Nirmala G

Nirmala G

5

Best service from Aiyork at ION, always. She is always checking and making sure all our laundry well taken care. You can leave the laundry and know all will be taken care properly. Good job, Presto!

show auct

show auct

5

Very friendly aunty who always greets customers with a smile. Love her service .Didn’t get her name but she’s short hair wearing spectacles.