Munirah is the best! 💕
Been to other Longchamp stores but
always end up buying from her. She is always friendly, helpful and willing to assist.
Such a gem 😊 Thank you Munirah
Redza Azmi
5
Ira was very nice and helpful to recommend us the style and color for the bag we wanted. She made it very easy for us and we came out as satisfied customer with the service she provided.
Bob Lu
5
Longchamp × Toiletpaper - collaboration with mischievous art on Le Pilage range of foldable nylon bag by art publication Toiletpaper artists : Maurizio Cattelan n Pierpalao Ferrari on 18th July 2023 at the Longchamp Paragon shop.
J B
2
This place i used to love to buy my Bags since 2016 in Sg but lately they always changes staff or the old staff who used to serve me relocated to different branches !
Sadly came last Thurday SL named Tracy was really not having the patience , she vibes me with a Bad attitude.Considering this is a High End brand not a Bakery.!
Guys Customer's are always right either they buy or not , Customers Must deserve Equality service!
It is" LongChamp" , Im not buying bread here.
Such a Pitty , I might limit my buying in this Paragon branch.
Will search the SL who knew me since 2016 and will serve me like a King with Pleasure even I dont buy nothing or I buy 3,000sgd worth of good!
陈新月
5
Hello Longchamp I wonder whats the price of travel bag in size L please ？thanks
R
5
Have bought 8 bags from them over the past 7 years and I have not been disappointed. Affordable Nylon bags that are of high quality. Perfect for SG weather. Bags are usually over stuffed with office files, used almost every other day yet they have never had any issues. Have been a loyal customer for 7 years and will continue to do so. Highly recommended for everyday use. It's light comfortable and easy to care for.
Whiskey Tea
5
You can get great customer service here , friendly staff who allow you to browse , take a closer look at items and make constructive suggestions .
Keep up the good work.
graham
1
Visited this store to check if I could return a defective bag I bought from their overseas boutique and was quite shocked by the way the staff here received me. It drew so much attention to an already embarrassing situation of having a defective bag inspected (and then being told it looked like deliberate mishandling).
The male staff member kept repeating that it looked like a cut instead of a defect and I told him I understood why he refused to take my item in, but was it really necessary to have so many staff members standing around looking at me? Some privacy and tactfulness would have been appreciated. When I first came in, only 1 staff member was visible in the shop. While having my torn bag inspected, suddenly more staff started appearing to stare at my bag.
One staff lady asked why I didn’t check the condition of the bag in the overseas store first. Why would anyone anticipate receiving a defective product purchased from a legitimate Longchamp store? I already felt frustrated that this defect was discovered only when I had flown back to Singapore. I left feeling much worse than when I came in, and was made to feel stupid that I didn’t discover this defect much earlier.
Contacted the original store I bought this from and they have yet to reply. My partner will be calling the boutique to liaise directly as I can’t imagine having to go through this embarrassment again. Please do better by your customers Longchamp ION. 1 star for the male staff who was patiently explaining why he couldn’t take in my item.
nani ismail
5
Vince is a GEM! 🌟
This isn’t my first time being served by Vince and honestly?
He’s the reason I keep coming back. His service is consistently warm, thoughtful, and genuine. I’ve had experiences where I popped into the store but politely walked back out… because Vince wasn’t around. 😅 That’s how much I value the way he makes the shopping experience feel personal and unrushed.
He remembers what I’ve been eyeing, gives honest recommendations, and even takes note of stock updates for me. Despite being on his way to lunch, he still stayed and attended to me with a smile (and a joke or two…. Vince is lowkey hilarious).
That level of kindness and inclusivity? Rare. Really rare.
So yes, I might walk in for a bag, but it’s Vince’s service that makes it feel like coming home.
Thank you for making the experience not just luxury but heartfelt 💖
Desmond
5
30th December 2023
03 November 2024
Thank you, Mr Fizzo. Always bumping into you. Thanks Bro.
Jan 2025
Thank you Mr Fizzo for your kind gesture.
2024 and before.
Thank you once again, Mr Fizzo for your advice and recommendation on the texture, material, size and colour of our bag. Happy New Year to you and your family.
Thank you for your excellence service, Mr Fizzo. Amazing shopping experience.
Thanks for the little ceramic fragrance.